Collaborate with stakeholders to understand business needs, define project objectives, and gather detailed requirements

Map and document business processes, workflows, and system interactions to uncover opportunities for optimization

Identify areas for business improvement and recommend actionable, innovative solutions aligned with strategic goals

Conduct stakeholder interviews, lead workshops, and facilitate requirements gathering sessions

Prepare comprehensive documentation, including user stories, use cases, and business requirement documents (BRDs)

Serve as the bridge between business and technical teams throughout all stages of the project lifecycle

Translate business objectives into actionable functional specifications for development teams

Support solution implementation and testing, ensuring alignment with the defined requirements

Manage multiple initiatives in a fast-paced environment while maintaining high-quality outcomes

At least 3 years of experience as a BI Analyst, ideally within the insurance industry

Advanced SQL skills for data analysis, validation, and creating prototype queries (joins, aggregates, and window functions)

Strong understanding of data warehousing concepts including ETL/ELT processes, Data Lakes, Data Marts, star and snowflake schemas, and fact/dimension tables

Proficiency in using BI tools such as Tableau or Power BI for creating dashboards, metrics, and data visualizations

Knowledge of data quality principles, including accuracy, consistency, completeness, and timeliness, with experience in validation or UAT for reporting

Ability to translate business needs into KPIs, metrics, and reporting requirements

Experience analyzing data models like ER diagrams and understanding entity relationships

Familiarity with master data, reference data, and metadata management practices

Knowledge of Agile/Scrum methodologies and experience working with tools like Jira, Confluence, and Microsoft Office Suite

Proven ability to independently propose new ideas, solutions, and process improvements

Strong communication, presentation, and stakeholder management abilities

English proficiency at a B2 level or higher for effective collaboration

Deep understanding of insurance business operations and regulatory requirements

Experience with other BI tools and a willingness to explore emerging technologies for data analysis