Establish and communicate the technical roadmap for Salesforce solutions, leading teams in system integration and ensuring high data standards

Mentor developers and technical professionals in designing robust, scalable solutions on the Salesforce platform

Engage with client managers and development teams to gather requirements and ensure IT strategies support business goals

Introduce new frameworks, technologies, and best practices to technology teams to enhance solution design

Evaluate new trends in technology architecture and recommend innovative approaches for ongoing improvement

Manage technology risks and work with stakeholders to make strategic decisions

Oversee day-to-day technical operations and turn design concepts into practical IT solutions

Drive the ongoing release of new features, system upgrades, and provide support through continuous optimization and refactoring

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field

At least 8 years of experience in technology or related roles

Minimum of 3 years in leadership, management, architect, or coordinator roles

At least 2 years leading teams of 20 or more professionals

Experience participating in at least 5 end-to-end project cycles or launching a product or major product feature

Extensive knowledge of the Salesforce platform, with a deep understanding of its capabilities and limitations

Practical experience with Salesforce Vlocity, Salesforce DEP, Salesforce B2B Commerce Cloud on Lightning Experience, and core Salesforce Clouds such as Sales Cloud, Service Cloud, and Community Cloud

Excellent communication skills for working with client managers, development teams, and other stakeholders

Proven ability to lead large teams and deliver complex technical solutions, preferably in telecommunications or similar sectors

Strong analytical and problem-solving skills to resolve platform issues and translate business requirements into technical designs

Ability to stay focused and proactive under pressure, maintaining a positive and solution-oriented mindset

Fluent English skills, both written and spoken, at B2 level or higher

Experience with other Salesforce products or industry-specific platforms

Salesforce Architecture or related certifications

Familiarity with agile methodologies and project management tools