Oversee the development, design, and optimization of services supporting BigCommerce APIs, ensuring high performance, reliability, and scalability

Develop tools to enhance workflows and improve efficiency for teams working on API-related tasks

Troubleshoot production issues, resolve challenges, and implement long-term improvements to strengthen service reliability and operational processes

Create and maintain detailed documentation for workflows, technical decisions, and architectural best practices

Collaborate with cross-functional teams across multiple time zones, acting as a key coordination point between EU and US regions

Establish and uphold engineering best practices focusing on code quality, testing strategies, and maintainability

Research, evaluate, and integrate tools, frameworks, and technologies to improve scalability and project efficiency

Lead the modernization, extensibility, and scalability of API architecture to align with long-term platform goals

Partner with stakeholders to guide technical decision-making and ensure alignment with business priorities

Provide mentorship and technical guidance to team members, fostering collaboration and professional growth

Take ownership of major engineering initiatives, ensuring successful execution through coordination and teamwork across teams

Represent the team in technical discussions across departments, advocating for platform-wide enhancements and innovations

At least 5 years of professional software development experience, with a minimum of 3 years specializing in Golang

At least 1 year of experience in a leadership or technical management role

Proven ability to design and implement scalable, maintainable, and reliable architectures for distributed systems

Experience in building and maintaining highly available, fault-tolerant systems

Strong understanding of HTTP, RESTful API principles, and adherence to API standards

Advanced expertise in relational databases such as PostgreSQL or MySQL, including schema design, query optimization, and troubleshooting

Extensive experience with Git version control, including advanced workflows like rebasing, resolving conflicts, and branching strategies

Ability to write clean, modular, and well-tested code with comprehensive unit and integration test coverage

Proven ability to diagnose and resolve complex technical issues in production systems

Experience collaborating with distributed, cross-functional teams and leading cross-departmental initiatives

Ability to prioritize tasks and guide teams effectively under pressure, demonstrating strong problem-solving and decision-making skills

Experience defining and influencing technical roadmaps while ensuring alignment with organizational objectives

Commitment to ongoing learning and staying informed about emerging technologies and industry trends

Fluent in English (B2+ or higher), with the ability to communicate technical concepts clearly to both technical and non-technical audiences

Experience with tools and frameworks such as gRPC, GraphQL, MCP, RabbitMQ, Redis, Docker, or CircleCI

Understanding of observability tools like Kibana, Prometheus, Grafana, or Lightstep for monitoring and debugging distributed systems

Knowledge of Agile methodologies and experience using collaboration tools such as Jira for issue tracking and team management

Experience working with cloud platforms like Google Cloud Platform (GCP) or Amazon Web Services (AWS) for deploying and scaling production environments

Proficiency in additional programming languages such as JavaScript (Node.js), Scala, PHP, or Ruby, showcasing adaptability across diverse technology ecosystems