Take ownership of the SAP Retail Sourcing stream post-transition, serving as its functional and technical authority

Ensure seamless transition with maximum uptime for SAP Retail Sourcing capabilities, including SAP Rebate WCOCO and advanced rebate types (vendor allowances, VFP, fixed amount, scale rebates)

Facilitate advanced knowledge transfer sessions to foster a thorough understanding of business processes, configurations, and custom code

Oversee and validate testing in lower environments and evaluate system functionality hands-on

Mentor the team during shadowing and reverse shadowing sessions to ensure in-depth learning and readiness for handoff

Refine and maintain comprehensive operational documentation such as SOPs, runbooks, and support frameworks

Resolve major escalations and address complex incidents specific to the SAP Retail Sourcing stream, acting as the final point of escalation

Collaborate with P2P, Finance, Logistics, and MDM teams to manage cross-stream integration and interdependencies

Cultivate a high-performance team, creating long-term operational ownership for the SAP Retail Sourcing landscape

Align with stakeholders through formalized stream sign-off while ensuring compliance with service-level agreements

Represent SAP Retail Sourcing as the leading expert at organizational forums, delivering actionable insights and solutions

5+ years of background in SAP Logistics with expertise in SAP Retail Sourcing

Experience leading and mentoring teams within complex transformation projects (1+ years)

Proficiency in SAP Retail rebate management functionalities, including WCOCO and advanced rebate types (vendor allowances, VFP, fixed/scale rebates)

Understanding of SAP integration architecture with focus on interconnectivity across P2P, Finance, Logistics, and MDM systems

Showcase of leadership by managing full transition cycles, spanning knowledge absorption to execution and stabilization

Competency in curating and maintaining essential support materials, such as SOPs, playbooks, and operational guides

Track record of resolving critical SAP incidents and handling escalations in high-pressure environments

English proficiency at a minimum B2+ level for precise and effective cross-functional communication

Familiarity with SAP Retail Purchasing or SAP Retail Sales functionalities coupled with implementation background

Understanding of SAP Industry Solutions/Retail (SAP-IS: Retail) within extensive SAP ERP landscapes

Capability to leverage cutting-edge retail-specific customizations and innovations in SAP