Define project scope, goals, and deliverables in collaboration with stakeholders and senior leadership

Develop comprehensive project plans, schedules, and resource allocation strategies to ensure timely delivery

Lead and coordinate cross-functional teams, including Salesforce developers, administrators, analysts, and QA testers

Oversee day-to-day project activities, track progress, and address issues or obstacles proactively

Act as the primary point of contact for project communications, ensuring alignment between technical teams and business stakeholders

Manage data migration, system integration, and user acceptance testing (UAT) processes

Ensure adherence to internal policies, data security protocols, and Salesforce best practices

Monitor project performance using appropriate tools and techniques, providing regular progress reports to stakeholders

Facilitate change management initiatives and end-user training to ensure smooth adoption of new Salesforce systems and features

Continuously review and enhance project management tools and methodologies to improve efficiency and outcomes

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related discipline

At least 8 years of hands-on experience in Salesforce-related roles

Minimum of 3 years in leadership roles such as Manager, Architect, Coordinator, Lead, or Owner

At least 2 years of experience managing teams with 20 or more members

Participation in at least 5 full-cycle Salesforce projects or experience launching products or key product capabilities to market

Strong understanding of Salesforce architecture, products, and capabilities

Proven experience working with Agile and Scrum methodologies

Outstanding communication and problem-solving abilities

Demonstrated ability to manage multiple projects simultaneously

Self-motivated and adaptable, thriving in fast-paced and entrepreneurial environments

Excellent written and verbal communication skills in English at an advanced level to effectively collaborate with clients and stakeholders

Salesforce certifications, such as Salesforce Administrator or PMP

Experience with Salesforce Core Clouds, including Sales Cloud, Service Cloud, and Experience Cloud

Familiarity with integration tools like MuleSoft or API-based solutions

Knowledge of data migration processes and change management strategies