Define and drive the technical vision for Salesforce implementations, leading teams in integrating with external systems and maintaining data quality

Guide developers and technical staff in building scalable, high-performing solutions

Communicate regularly with client managers and development teams to understand requirements and align IT strategy with organizational objectives

Educate technology teams on new frameworks, tools, and best practices to support business needs

Analyze emerging trends in technology architecture and identify opportunities for innovation and improvement

Manage and assess technological risks, working with stakeholders to make informed decisions

Oversee ongoing technical activities and translate design concepts into operational IT solutions

Ensure the continuous delivery of new features, enhancements, and optimizations, including maintenance and refactoring

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related discipline

Minimum of 8 years of relevant experience in technology roles

Minimum of 3 years in leadership, management, ownership, architect, or coordinator roles

At least 2 years of experience leading teams of 20 or more people

Participation in at least 5 full-cycle projects or experience launching a product or major product capability to market

Deep expertise in the Salesforce platform, with a thorough understanding of its strengths and constraints

Experience with Salesforce Vlocity, Salesforce DEP, Salesforce B2B Commerce Cloud on Lightning Experience, and Salesforce core clouds (Sales Cloud, Service Cloud, Community Cloud)

Strong communication skills for effective collaboration with client managers, development teams, and stakeholders

Demonstrated ability to lead large teams and deliver technical projects, ideally in telecommunications or similar industries

Excellent analytical and problem-solving skills to address platform challenges and translate business needs into technical solutions

Ability to remain composed and proactive under pressure, with a positive and resilient attitude

Excellent English communication skills, both spoken and written, at B2 level or above

Experience with additional Salesforce products or industry-specific solutions

Certification in Salesforce Architecture or related domains

Background in agile methodologies and project management tools