Act as the primary knowledge holder for the SAP Retail Sourcing stream post-transition

Ensure a seamless, zero-downtime transition for SAP Retail Sourcing functionalities, including SAP Rebate WCOCO and various rebate types (vendor allowances, VFP, fixed amount, scale rebates)

Participate in intensive knowledge transfer sessions focused on business processes, configurations, and custom code

Conduct hands-on validations in lower environments to confirm knowledge and system functionality

Lead and guide your team through shadowing and reverse shadowing phases

Review, update, and refine all operational documentation, including SOPs and runbooks

Manage escalations and resolve complex incidents specific to the SAP Retail Sourcing stream

Collaborate with P2P, Finance, Logistics, and MDM stream leads to address integration points and dependencies effectively

Build a self-sufficient team capable of managing long-term operations for the SAP Retail Sourcing stream

Coordinate with stakeholders to ensure formal stream sign-off and adherence to service levels

Represent the SAP Retail Sourcing stream as the go-to expert for technical and functional insights

3+ years of experience in SAP Logistics, with a focus on SAP Retail Sourcing

Expertise in SAP Retail rebate management functionalities, including WCOCO and various rebate types (vendor allowances, VFP, fixed/scale rebates)

Understanding of SAP integration architecture, including touchpoints with P2P, Finance, Logistics, or MDM systems

Competency in managing transition phases, including knowledge absorption, shadowing, and stream leadership

Showcase of skills in maintaining and updating support materials such as SOPs and runbooks

Background in resolving critical incidents and handling escalations in SAP environments

English level of minimum B2 (Upper-Intermediate) for effective communication

Knowledge of SAP Retail Purchasing or SAP Retail Sales functionalities

Understanding of SAP Industry Solutions/Retail (SAP-IS: Retail) within SAP ERP landscapes

Familiarity with advanced retail-specific customizations in SAP