Lead detailed knowledge transfer (KT) sessions to enhance understanding of business processes, configurations, and custom code within SAP Retail Merchandising Management

Conduct hands-on exercises in lower environments to confirm and deepen acquired expertise

Refine and improve support documentation, such as SOPs and runbooks, to ensure operational consistency and efficiency

Manage escalations and oversee the resolution of advanced incidents within the relevant stream while maintaining high-quality standards

Ensure uninterrupted service continuity through critical transition activities, including shadowing and reverse shadowing efforts

Oversee strategic optimization of SAP Retail Merchandising processes over the long term, with leadership emphasis on Pricing, Promotions, Assortments, Listings, and Vendor Contract management

Coordinate integration between SAP functionalities and external systems, such as JDA Planogram integration, ensuring complete compatibility

5+ years of experience with SAP retail solutions with advanced knowledge of SAP Retail and SAP-IS: Retail Solutions

Minimum 1 year of relevant leadership experience

Proficiency in SAP Retail Merchandising domains, including Pricing, Promotions, Assortments, Listings, and Vendor Contract management

Comprehensive understanding of SAP-IS: Retail as a pivotal component of SAP ERP and Industry Solutions/Retail

Background in leading integration between SAP solutions and external systems, with significant expertise in JDA Planogram integration

Extensive qualifications in managing large-scale SAP projects, overseeing transitions, knowledge transfer activities, and incident resolution

English competency at a B2+ level

Showcase of experience in SAP Retail Sales and Purchasing processes

Familiarity with advanced SAP Retail Master Data functionalities

Expertise in leveraging SAP-IS: Industry Solutions/Retail for specific complex scenarios