Define and communicate the technical vision for Salesforce projects, leading integration efforts and ensuring data quality

Guide and support developers and technical staff in building scalable and reliable Salesforce solutions

Collaborate with client managers and development teams to collect requirements and align IT plans with business priorities

Introduce new frameworks, technologies, and best practices to improve solution architecture

Track technology trends and suggest creative solutions for ongoing improvement

Identify and manage technology risks, partnering with stakeholders to make informed decisions

Supervise daily technical operations and translate design concepts into actionable IT processes

Oversee the rollout of new features, system enhancements, and ongoing support through optimization and refactoring

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related discipline

At least 8 years of experience in technology or related fields

Minimum of 3 years in leadership, management, architect, or coordinator positions

At least 2 years leading teams of 20 or more professionals

Participation in at least 5 full project cycles or experience launching a product or major feature

Comprehensive expertise in the Salesforce platform, including a strong grasp of its strengths and limitations

Hands-on experience with Salesforce Vlocity, Salesforce DEP, Salesforce B2B Commerce Cloud on Lightning Experience, and primary Salesforce Clouds such as Sales Cloud, Service Cloud, and Community Cloud

Excellent communication skills for effective collaboration with client managers, development teams, and stakeholders

Demonstrated success in leading large teams and delivering complex technical projects, ideally in telecommunications or similar industries

Advanced analytical and problem-solving skills to address platform challenges and translate business needs into technical solutions

Ability to remain calm and proactive under pressure, with a positive and resilient approach

Fluent English communication skills, both written and spoken, at B2 level or higher

Experience with additional Salesforce products or industry-specific solutions

Salesforce Architecture or related professional certifications

Knowledge of agile methodologies and project management tools