Work with stakeholders and senior leadership to establish project objectives, scope, and deliverables

Develop project plans, timelines, and resource allocation strategies to ensure smooth execution

Direct and guide multidisciplinary teams, including Salesforce developers, administrators, analysts, and quality assurance specialists

Manage daily project operations, monitor progress, and resolve challenges or obstacles as they arise

Serve as the primary communicator between technical teams and business stakeholders to maintain alignment

Oversee data migration, system integration, and user acceptance testing (UAT) processes

Ensure adherence to Salesforce best practices, data security protocols, and internal policies

Use project tracking tools and methodologies to monitor performance and deliver regular updates to stakeholders

Lead change management initiatives and provide user training to support the adoption of new Salesforce systems and features

Continuously evaluate and improve project management strategies and tools for better outcomes

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related discipline

Eight or more years of experience in Salesforce-related roles

At least three years in leadership roles such as Manager, Architect, Coordinator, Lead, or Owner

Two or more years of experience managing teams of 20 or more members

Experience participating in at least five full-cycle Salesforce projects or launching products or key product features to market

Extensive knowledge of Salesforce architecture, products, and functionalities

Practical experience with Agile and Scrum methodologies in project management

Strong communication and problem-solving skills

Proven ability to manage multiple projects simultaneously in a dynamic environment

Self-motivated, adaptable, and capable of thriving in fast-paced settings

Advanced proficiency in English, both written and verbal, for effective collaboration with clients and stakeholders

Salesforce certifications such as Salesforce Administrator or PMP

Experience with Salesforce Core Clouds, including Sales Cloud, Service Cloud, and Experience Cloud

Familiarity with integration tools such as MuleSoft or APIs

Knowledge of data migration processes and strategies for change management