Design and enforce monitoring, alerting, and incident management strategies

Automate repetitive tasks and workflows to increase operational efficiency

Work alongside software engineering teams to build and launch scalable, dependable systems

Execute production deployments carefully to preserve platform stability

Handle incident management with thorough analysis and reporting to maintain service quality

Engage in on-call duties to support essential systems and services

Communicate clearly with colleagues to swiftly resolve technical problems

Maintain up-to-date documentation for operational workflows and system settings

Drive continuous improvements in system reliability and efficiency through proactive initiatives

Deep understanding of Unix/Linux operating systems and networking with over 5 years experience

Proficiency in Unix/Linux shell scripting and programming languages including Python, Perl, C, C++, or Java

Experience with monitoring and observability solutions such as ITRS Geneos, Dynatrace, Prometheus, and Grafana

Strong troubleshooting skills for complex system issues

Experience in environments with high availability and heavy traffic

Bachelor’s or Master’s degree in IT engineering or a related discipline

Ability to collaborate effectively within a team and adapt to evolving environments

Self-driven with excellent problem-solving capabilities and thorough issue tracking

Excellent written and verbal communication abilities with English proficiency at B2+ level

Familiarity with log analysis tools like Splunk, ELK, Graylog, or Loki

Knowledge of network monitoring solutions such as Corvil

Experience with relational databases including Oracle, PostgreSQL, MySQL/MariaDB, or KDB/q

Understanding of messaging platforms like IBM MQ, Tibco, Solace, LBM, or Kafka

Experience with Infrastructure as Code tools such as Ansible or Terraform