Establish strong collaboration with cross-functional teams to gather IT requirements and align support strategies with business goals

Troubleshoot and resolve advanced network, software, and hardware issues to minimize operational interruptions

Tackle complex technical problems to guarantee system stability and high availability

Deploy IT solutions aimed at optimizing operational processes and boosting organizational performance

Collaborate with stakeholders to architect and implement scalable IT systems that accommodate growth

Bachelor’s degree in Computer Science, Information Technology, or related field, or comparable professional experience

Minimum of 5 years in System Engineering or similar roles with practical experience managing Google Workspace in enterprise settings

In-depth understanding of Google Workspace security features, including Context-Aware Access, SPF, DKIM, DMARC, and Data Loss Prevention

Experience administering Google Workspace Advanced Device Management across ChromeOS, Android, and iOS environments

Proficiency with Google Workspace APIs and Google Apps Manager (GAM) for automation and integration tasks

Knowledge of device management solutions for Windows, macOS, and ChromeOS, including Kandji and Intune

Familiarity with identity management platforms such as Okta, Entra ID (Azure AD), and Google Workspace for authentication and access control

Capability to oversee Google Meet hardware and implement unified communication systems

Expertise in scripting languages like Python and PowerShell to automate and integrate systems

Strong communication skills to effectively convey technical information to various audiences with clarity

Familiarity with Data Loss Prevention (DLP) tools and implementation methods

Experience with enterprise identity management solutions like Okta

Advanced skills in automation scripting to enhance IT capabilities