Unified Communications and Collaboration & 10 others
EPAM Systems
Marketing & Communications
Armenia · Amp. Gabriel Hernández, Ciudad de México, CDMX, Mexico
Posted on Dec 17, 2025
Responsibilities
- Plan, deploy, and manage Microsoft Teams services, including meetings, telephony, and AV in meeting rooms
- Enable AI-powered productivity using Microsoft 365 Copilot while ensuring seamless integration with Microsoft 365 apps and services
- Support and manage Miro and Google Workspace environments, handling user provisioning, policy enforcement, and integrations
- Provide resolution for complex issues across collaboration platforms
- Design and implement automation workflows with PowerShell, Microsoft Graph API, and Power Automate
- Deploy and operate voice and video solutions across Azure, AWS, or GCP
- Ensure the security and compliance of modern workplace services, including AudioCodes SBC configuration and DLP policies
- Collaborate effectively with cross-functional teams to architect and enhance digital workplace solutions
- Maintain current technical documentation and actively contribute to knowledge-sharing initiatives
- Stay informed on emerging technologies and trends within the modern workplace sector
Requirements
- 3+ years of relevant experience
- Proficiency in working with Modern Workplace platforms:
- Microsoft 365 ecosystem (Teams, Microsoft 365 Copilot, SharePoint)
- Collaboration tools such as Miro, Zoom, and Google Workspace
- Understanding of telephony, voice, and video technologies, including PSTN and SBC integrations
- Competency in data networking, cloud technologies (Azure, AWS, GCP), and system administration
- Background in identity and access management solutions (e.g., Entra ID)
- Familiarity with AI-driven productivity tools and their governance, including Microsoft 365 Copilot and Google Gemini
- Skills in automation and scripting using PowerShell, Python, or Bash
- Knowledge of compliance, data governance, and security best practices related to modern workplace environments
- Strength in troubleshooting and resolving complex, cross-platform issues
- Fluency in English (both written and spoken) at a minimum B1 level
We offer/Benefits
We connect like-minded people
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning and Get Abstract
- Free English classes with certified teachers
We cover it all
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)