Perform daily administration tasks including user creation, permission setup, and role assignments

Monitor system health and data accuracy to ensure efficient Salesforce operations

Implement configuration enhancements such as custom objects, fields, page layouts, and validation rules

Create and maintain dashboards and reports providing actionable insights for teams

Communicate effectively to share ideas and achieve shared goals

Manage multiple tasks and adapt to changes in a fast-paced environment

Conduct technical research, analyze findings, and propose optimized solutions

1-2 years minimum of experience in Salesforce administration

Knowledge of Salesforce Sales Cloud and Service Cloud features

Experience with Salesforce configuration, including validation rules, page layouts, custom fields, and objects

Proficiency in creating actionable reports, filters, and dashboards

Experience with automation tools such as Process Builder, Salesforce Flows, or Approval Processes

Understanding of data management tools like Data Loader and Import Wizard for data uploads and cleaning

Excellent communication skills and ability to work collaboratively within a team

Ability to work under tight deadlines and handle routine tasks with diligence

English language proficiency at the B2 Upper-Intermediate level