Oversee and guide configuration activities for the insurance policy administration application

Lead the review and optimization of configuration filework practices, including rating, UI, error messages, and document prototypes

Define strategic Epics, Features, and User Stories in MS Azure DevOps to implement complex functionalities and drive scalability

Establish and maintain a comprehensive knowledge repository through active documentation using MS Office and SharePoint

Take ownership of triaging production issues and ensure timely resolution by the CORE team

Supervise the creation and update of issue understanding documents to promote clarity and resolution consistency

Drive the development of comprehensive user requirements documents and outline solution strategies

Lead and facilitate requirement elicitation and estimation sessions with stakeholders

Act as the primary liaison among business users, vendor teams, and development members to unearth challenges and identify actionable solutions

5+ years of experience in Business Analysis

At least 1 year of relevant leadership experience

Extensive insurance domain expertise across processes and platforms

Proven ability to perform detailed documentation and conduct in-depth system analysis

Strong hands-on experience with SQL within business analysis contexts

Demonstrated expertise in documenting complex requirements during technical and business knowledge transfer sessions

Proven track record of taking ownership and providing strategic support for growing accounts and teams

Experience leading and collaborating within distributed team environments

Advanced English communication skills with a demonstrated ability to hold effective client-facing discussions (B2+ level)

Proficiency with Insurity software and customization capabilities

Deep understanding of Property and Casualty insurance workflows and processes

Experience with advanced requirements and change management strategies