UX Design
EPAM Systems
Design
Mexico · Amp. Gabriel Hernández, Ciudad de México, CDMX, Mexico · Remote
Posted on Dec 17, 2025
Responsibilities
- Guide or participate in the design of digital products and services, integrating AI features like chatbots, recommendation engines, and personalization
- Perform UX heuristic evaluations, audit design systems, and analyze competitors, including those with AI-driven interfaces
- Map out user journeys and service ecosystems, pinpointing opportunities for AI enhancements
- Develop and showcase high-fidelity prototypes using leading design tools and AI-augmented platforms
- Work in partnership with data scientists, AI engineers, and business stakeholders to define, test, and improve AI-based user experiences
- Apply quantitative and qualitative research techniques to support and validate design choices, including the impact of AI components
- Present design concepts to clients, handle feedback, and facilitate agreement among stakeholders
- Mentor junior designers and help advance the LATAM Design Studio’s capabilities in AI and experience design
Requirements
- At least 5 years of hands-on experience in experience design, UX, or related disciplines, including substantial work on AI-enabled products or features
- Minimum 2 years in leadership, management, ownership, architect, or coordinator positions
- At least 1 year leading teams of five or more individuals
- Participation in at least two complete project cycles or several projects spanning different development stages
- Advanced skills in Figma, Sketch, Adobe XD, Axure, InVision, or similar tools, with experience using AI design plugins such as Figma AI or Uizard
- Experience with journey mapping and ecosystem visualization tools like Miro or Lucidchart, including mapping AI interactions
- Familiarity with analytics and AI analytics platforms such as Google Analytics, Amplitude, or Mixpanel
- Strong command of UX research methods, including usability testing, heuristic analysis, and evaluation of AI-driven features
- Portfolio with at least two or three case studies showing high-fidelity prototyping, journey mapping, and strategic design for enterprise or large-scale digital products, including at least one AI-focused project
- Experience working with cross-functional teams, including data science and engineering
- Enthusiasm for the intersection of design and AI, with a desire to shape future digital experiences
- Strategic thinking that connects business objectives, user needs, and emerging technologies
- Confident in leading projects, presenting to clients, and championing user-centered, data-driven design
- Willingness to learn new tools, methods, and AI innovations, with a proactive and flexible attitude
- Enjoys mentoring and collaborating, sharing expertise, and strengthening team skills
- Excellent English communication skills, both spoken and written, at B2 level or higher
Nice to have
- Experience with other AI design platforms or tools
- Understanding of service design methodologies
- Background in large-scale digital transformation initiatives
- Knowledge of accessibility standards for AI-powered interfaces
- Experience working with global or distributed teams
We offer/Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn