BI Analysis & 7 others
EPAM Systems
Lviv, Lviv Oblast, Ukraine,
Posted on Jan 16, 2026
Responsibilities
- Ensure comprehensive and accurate data migration using Azure Data Factory
- Set up report datasets for further custom report development in Power BI to build a custom intelligent analytics layer for the client
- Collaborate with stakeholders to understand reporting needs and deliver insights
- Provide data analysis to support customer service agents and enhance the quality of customer service by identifying support trends and common issues
- Ensure availability of complete and accurate customer data
Requirements
- 3+ years of experience as a Data Analyst in similar projects
- Background in data integration, reporting, and analytics in customer service contexts
- Experience in Azure Data Lake for data storage and management
- Proficiency in Azure Data Factory for data migration and ETL processes
- Background in data modeling principles and best practices
- Experience with data analysis techniques to derive actionable insights
- Familiarity with managing data integrity and systems of record
- Strong analytical and critical thinking abilities
- Excellent communication and collaboration skills
- Ability to work independently and as part of a team
- Attention to detail and problem-solving skills
- Strong verbal and written communication skills in English, at least at a B2 level
Nice to have
- Expertise in Microsoft Power BI for creating custom reports and dashboards
We offer/Benefits
With us you can:
- Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
- Receive the necessary equipment to perform your work tasks
- Change projects and technology stacks within EPAM
- Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
- Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
- Participate in volunteer, charity programs and communities (both technical and interest-based)
We focus on your professional growth:
- You can plan your individual career path together with your manager
- Receive regular feedback from colleagues
- Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
- Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
- Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
- Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
- Study at EPAM Solution Architecture School with the instructors who are practicing architects
- Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
- Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
What we offer:
- Vacation and sick leave (including a sick leave without a medical certificate)
- A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
- Medical insurance for family members at corporate rates
- Company support during significant life events (childbirth or adoption, marriage, etc.)
- Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
- E-kids program - a free programming language training program for EPAMers' children