Provide L3 on-call support, ensuring rapid response to incidents
Define and implement effective SLI/SLO metrics for product monitoring
Perform detailed root cause analysis to resolve critical issues
Conduct postmortems and organize drills to improve readiness
Analyze product performance, scalability, and reliability to optimize service delivery
Automate operational tasks to reduce manual intervention
Implement CI/CD pipelines using tools like Jenkins, Gitlab-CI, or Azure DevOps
Manage cloud infrastructure and configurations to support Infrastructure-as-Code initiatives
Utilize configuration management tools such as Ansible to maintain consistency across environments
Collaborate closely with cross-product teams and business stakeholders to align reliability goals with project objectives

Requirements

5+ years of experience working in Site Reliability Engineering or similar roles
Intermediate knowledge of scripting languages such as Python, Go, Bash, or Powershell
Solid knowledge of cloud platforms, including AWS, Azure, or GCP
Familiarity with observability tools such as Prometheus, Grafana, DataDog, ELK, or Zabbix
Expertise in cloud infrastructure management tools, including Terraform and one of the cloud CLIs (gcloud, az, aws)
Proficiency in containerization technologies like Docker and Kubernetes (K8s)
Capability to define and monitor SLI/SLO metrics for system reliability
Thorough understanding of postmortem and drill procedures to enhance incident handling processes
B2-level English proficiency in both speaking and writing

Nice to have

Showcase of implementing CI/CD pipelines using Groovy SDK or Jenkinsfile
Background in working with large-scale production systems requiring high availability
Familiarity with advanced monitoring practices using tools such as Dynatrace
Skills in scaling Kubernetes clusters and optimizing containerized applications
Flexibility to use diverse scripting languages to automate complex workflows

We offer/Benefits

With us you can:

Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
Receive the necessary equipment to perform your work tasks
Change projects and technology stacks within EPAM
Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

You can plan your individual career path together with your manager
Receive regular feedback from colleagues
Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
Study at EPAM Solution Architecture School with the instructors who are practicing architects
Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

Vacation and sick leave (including a sick leave without a medical certificate)
A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
Medical insurance for family members at corporate rates
Company support during significant life events (childbirth or adoption, marriage, etc.)
Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
E-kids program - a free programming language training program for EPAMers' children

Site Reliability Engineering