Microsoft Dynamics 365 CRM & 3 others
EPAM Systems
Ukraine
Posted on Jan 16, 2026
Responsibilities
- Discuss business and technical/architectural topics
- Build new features according to new requirements/enhancements requests
- Communicate with customers to understand their needs and provide solutions
- Customize and configure MS Dynamics CRM to meet client requirements
- Develop plugins, workflows, and actions to enhance system functionality
- Collaborate with team members to design and implement system enhancements
- Manage multiple projects and prioritize tasks effectively
- Ensure smooth deployment and integration of new solutions
- Provide support and training to users on the MS Dynamics CRM platform
- Stay updated with the latest MS Dynamics CRM developments and technologies
- Document configurations and customizations for future reference and audits
Requirements
- 3+ years of consulting and customization experience in MS Dynamics CRM
- Proficiency in MS Dynamics CRM/Dynamics 365 (on-premises and online) out-of-the-box functionality
- Background in developing plugins, workflows, and actions for MS Dynamics CRM
- Experience in Agile practices
- Proactivity with a strong sense of responsibility for results
- Knowledge of written and spoken English at the Upper-Intermediate level (B2+) and above
Nice to have
- Certified in MS Dynamics CRM
- Experience in conducting user training sessions
- Familiarity with integration tools and APIs involving MS Dynamics CRM
We offer/Benefits
With us you can:
- Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
- Receive the necessary equipment to perform your work tasks
- Change projects and technology stacks within EPAM
- Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
- Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
- Participate in volunteer, charity programs and communities (both technical and interest-based)
We focus on your professional growth:
- You can plan your individual career path together with your manager
- Receive regular feedback from colleagues
- Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
- Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
- Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
- Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
- Study at EPAM Solution Architecture School with the instructors who are practicing architects
- Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
- Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
What we offer:
- Vacation and sick leave (including a sick leave without a medical certificate)
- A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
- Medical insurance for family members at corporate rates
- Company support during significant life events (childbirth or adoption, marriage, etc.)
- Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
- E-kids program - a free programming language training program for EPAMers' children