Engage actively in intensive knowledge transfer (KT) sessions to gain a detailed understanding of business processes, configurations, and custom code for SAP Retail Merchandising Management
Conduct hands-on exercises in lower environments to validate and solidify acquired knowledge
Review, update, and refine support documentation, including SOPs and runbooks, to ensure operational readiness
Manage escalations and resolve complex incidents within your stream with a focus on quality and efficiency
Support key transition activities, including shadowing and reverse shadowing, to enable knowledge retention and flawless service continuity
Drive the long-term optimization and innovation of SAP Retail Merchandising processes, including areas such as Pricing, Promotions, Assortments, Listings, and Vendor Contract management
Collaborate on integration efforts between SAP functionalities and external systems, such as JDA Planogram

Requirements

3+ years of experience working with SAP retail solutions, with strong expertise in SAP Retail and SAP-IS: Retail Solutions
Proficiency in SAP Retail Merchandising domains, including Pricing, Promotions, Assortments, Listings, Vendor Contract management
In-depth understanding of SAP-IS: Retail as part of SAP ERP and Industry Solutions/Retail
Capability to integrate SAP solutions with external systems, including experience with JDA Planogram integration
Background in managing transitions and supporting large-scale SAP projects, including knowledge transfer activities and incident resolution
English proficiency at a B1+ level

Nice to have

Familiarity with SAP Retail Sales and Purchasing processes
Understanding of SAP Retail Master Data functionalities
Working knowledge of SAP-IS: Industry Solutions/Retail for advanced industry-specific use cases

We offer/Benefits

With us you can:

Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
Receive the necessary equipment to perform your work tasks
Change projects and technology stacks within EPAM
Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

You can plan your individual career path together with your manager
Receive regular feedback from colleagues
Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
Study at EPAM Solution Architecture School with the instructors who are practicing architects
Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

Vacation and sick leave (including a sick leave without a medical certificate)
A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
Medical insurance for family members at corporate rates
Company support during significant life events (childbirth or adoption, marriage, etc.)
Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
E-kids program - a free programming language training program for EPAMers' children

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