Lead end-to-end commercial negotiations for global outsourcing service agreements, shaping strategies that align with broader business objectives and ensuring compliance of standard commercial terms across multiple countries and business units

Coordinate regional and global stakeholder inputs to develop clear, comprehensive negotiation briefs and decision documents for both internal senior leadership and for external client discussions

Work closely with finance teams to ensure that all financial scenarios presented in internal reviews are accurately represented and fully aligned with the pricing structures, commercial terms, and assumptions shared with the client

Work closely with legal and sales teams on drafting and negotiating SOWs and MSAs, ensuring full end-to-end alignment of all agreed commercial terms throughout the contract

Monitor global commercial trends and pricing benchmarks and educate internal teams on their implications. Build best practices across account and delivery teams by rolling out targeted training programs covering contract awareness, commercial acumen, and contract interpretation

15+ years of experience in global commercial negotiations or senior commercial leadership roles

Extensive experience in negotiating high-value global agreements and navigating complex contractual terms and conditions

Strong ability to interpret and model complex commercial structures, supported by robust financial-modeling skills

Exceptional negotiation, communication, and stakeholder-influencing skills, with experience working with business, IT, procurement, and executive leaders

Strong business acumen and the ability to operate effectively across a global matrix organization