We are looking for a dynamic and experienced Head of People and Culture to lead our expanding HR team and play a key role in shaping Ezypay’s people strategy.

This is a senior leadership role that will drive the HR function across Australia, New Zealand, Malaysia, and Taiwan, supporting both office-based and remote employees. Reporting directly to the Chief Operating Officer (COO) and working closely with the executive team, you will be responsible for enhancing employee engagement, culture, and performance across the business.

As a Head of People & Culture, you will:

Lead and expand the HR team, ensuring operational excellence across all regions
Oversee talent acquisition to attract top talent across the organisation
Drive a high-performance culture through engagement and productivity strategies
Ensure compliance with employment laws and regulations in Malaysia, Australia, New Zealand, and Taiwan
Develop and manage HR policies, benefits programs, and employee rewards & recognition
Oversee performance management, career development, and succession planning
Manage employee relations, providing guidance on grievances, conflict resolution, and mediation
Lead learning & development initiatives to support continuous employee growth
Manage remuneration programs, including salary benchmarking and incentive plans
Maintain HR systems and analytics to track workforce trends and drive data-driven decisions
Oversee the payroll function, ensuring accuracy and compliance across regions

Bachelor’s degree in Human Resources, Management, or a related field
10+ years of HR leadership experience, with exposure to AU/NZ employment frameworks
Strong knowledge of employment laws and HR best practices across multiple regions, including experience in new market expansion
Proven experience working with remote and multi-cultural teams
Excellent interpersonal, communication, and stakeholder management skills
Strong problem-solving and conflict resolution abilities
Ability to juggle multiple priorities while maintaining a strategic focus
Passion for building a great company culture and driving people-centric initiatives