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Head of Compliance & Merchant Operations (Payments)

Ezypay

Ezypay

This job is no longer accepting applications

See open jobs at Ezypay.See open jobs similar to "Head of Compliance & Merchant Operations (Payments)" FinTech Australia.
Legal · Full-time
Sydney, NSW, Australia
Posted 6+ months ago

About Ezypay

Ezypay is a multi-award winning Fintech company established in 1996, specialising in the provision of subscription and recurring direct debit payments.

With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries across the Asia Pacific region (Australia, New Zealand, Malaysia, Singapore, Philippines, Hong Kong, China, Taiwan and Thailand) and we’re continually expanding.

The Role  

As the Head of Compliance & Merchant Operations, you will be responsible for ensuring Ezypay proactively meets its compliance obligations and has strong operational processes to reduce our risk. You will be based in our Chatswood, Sydney office (with the option of remote working) and will lead and manage a small team who are based in Australia and Malaysia.

As a privately owned business operating across 9 countries, you will be comfortable with complex regulatory obligations and a fast changing environment. You will be key to managing our external relationships with regulators, banking & acquiring partners and card schemes. You will also need to keep across changes to the payments landscape and as such will represent Ezypay through a variety of industry associations and networks. If you know what AFSL, AML, PCI, PayFac and CNP mean, then this might be the right role for you. 

Reporting to the CEO and as part of the Executive team at Ezypay; you will have a combination of leadership and strategic planning skills and be just as comfortable with creating an operational process or reviewing a legal document. Being a complex business but not a large enterprise, requires all members of our team to be hands-on.

Although we have been operating for a number of years and have an established team, there are plenty of opportunities to drive change within our organisation and help guide Ezypay through its next phase of ambitious growth.

Main Responsibilities  

Identify all key compliance obligations for Ezypay and ensure they are successfully met

Manage the operational processes and team responsible for merchant onboarding, billing & settlement, ensuring effective and efficient processes that manage our risk and meet compliance requirements

Drive engagement with other teams across the business (such as Sales & Marketing, Product & Engineering) to ensure complex compliance obligations are met (eg PCI)

Assist the Sales teams in reviewing custom contracts to ensure risk is managed within a commercially positive framework

Provide strong leadership to the Merchant Operations team; inspiring high performance and driving results

Prepare and present regular, meaningful and accurate management reports

Develop key relationships with external parties including financial institutions, card acquirers, schemes, legal and accounting firms and regulatory agencies

Keep across trends in payments and help shape the strategic direction of the business

Support the CEO and executive team to assess and enter new markets (payment methods, industries and geographies)

Requirements  

10 to 15 years of professional experience, and a minimum of 5 years’ experience in a similar role (payments experience essential)

Sound understanding of compliance frameworks and obligations in a payments environment (multiple geographic experience preferred)

Strong attention to detail and accuracy whilst prioritising multiple deliverables

Record of providing effective leadership and direction to teams (remote management experience preferred)

Strong collaborative ability to persuade, influence and bring together individuals, teams and organisations. Ability to resolve conflict and drive execution.

Benefits

A great place to work

Flexible working arrangements and work life balance

A fun team environment

A dynamic and challenging environment, with the opportunity to make a real and lasting difference to our business

Modern office located in the heart of Chatswood

If you are ready for your next challenge and have the above skills and experience, we want to hear from you!

The application form will include these questions: Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? How many years' experience do you have in the financial services industry? What's your expected annual base salary?

Ezypay is an equal opportunity employer.

This job is no longer accepting applications

See open jobs at Ezypay.See open jobs similar to "Head of Compliance & Merchant Operations (Payments)" FinTech Australia.
See more open positions at Ezypay
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