Direct apply on Linkedin or contact Amy Roberts - amy.roberts@sendpayments.com

We are Send Payments

Send is an award winning, high growth payments company delivering embedded finance solutions to some of the world’s most recognised and valued brands. Our mission is to build robust, global financial infrastructure supported by world class product and applications which empower and enable our partners to integrate fast, low cost, local and cross-border payments into their business models natively. We believe in delivering a blend of smart, enabling technology and outstanding customer experience and we bake these values into everything we do, from strategy to execution.

Our vision is to be the payments partner of choice for established brands and we are already disrupting the international payments and fintech space here in Australia and beyond. Companies like Woolworths, Flight Centre, Pexa and many others are already partnering with Send to expand and monetise their business capabilities and deliver significant experience improvements to their customers.

With global domination firmly in our sights and a strong partnership pipeline to go with it, we are looking to grow our teams and further develop our infrastructure and product offering from here to support these huge growth opportunities.

Growth & Challenges

We have an ambitious roadmap, and lots of exciting horizons ahead. We need to be smart, quick and calculated on how we get there, and we want to surround ourselves with people that thrive off those challenges.

Outcomes Over Output

We know delivery is important, but it's always linked back to the outcome we’re trying to achieve. Delivering the “thing” but not getting the outcome is not the way we work.

Culture & Values

There’s a place for everyone at Send.

We're a team of ambitious individuals with diverse talents and an entrepreneurial spirit at our core. We're not afraid to challenge ideas or bring different perspectives to the table. We look at problems from all angles and value debate and feedback.

Our values-led culture inspires us to continuously deliver the best experiences for both our team and customers:

• Aim Up, Fail Forward: We move fast, experiment, test, verify, and learn then repeat.
• Customers At Our Core: It's our aim to delight, add value, and provide an outstanding experience at every touch point.
• Think Like an Owner: Our colleagues put their trust in us to carefully balance risk with reward, and to make decisions for which we’re 100% accountable.
• Bring Your Best: We pour passion into our work, set high standards and always drive each other forward.
• Create a Place You Want to Work: We’re flexible, compassionate, playful and honest.

Overview

Reporting to the Global Head of Commercial and in close collaboration with the Head of Sales, the Senior Marketing Manager is a foundational role within our marketing department with huge scope for progression. The role will begin working closely with our enterprise teams to enable and activate our partners, as well as with our core teams, helping to move high quality leads through the pipeline to activation. Over time, there will be a heightened focus on brand, increasing our mind and market share within our key focus segments.

Main Responsibilities

The main responsibilities include but are not limited to:

• Full review of our current marketing assets and capability with a view to streamlining and creating standardisation across our marketing activities.
• Work in close collaboration with our Enterprise team and our partners to develop and execute go-to-market campaigns which optimise engagement with clients/members/customers.
• Ensure that our partnership campaigns deliver maximum uptake of Send’s product suite.
• Create and deliver marketing campaigns from concept development, stakeholder alignment, objective setting, briefings, creative, execution, testing, iteration and measurement.
• Work with our Head of Sales and comparison site partners to deliver increased revenue through fine-tuning & optimisation of leads and accurate and timely reporting.
• Coordinate with internal stakeholders and agency partners to ensure products, branding and artwork is of a high quality and approved for use.
• Maintain and create content across the website and other core digital and print assets including copywriting.
• Setting KPIs for all campaigns and conducting regular reporting and data analysis across key metrics to inform decisions that will optimise campaigns and customer experience.

Core Competencies:

• Proven experience across the marketing funnel, with evidence of delivery in top & bottom of funnel.
• 7+ years marketing experience
• Problem-solver and challenger mentality
• The ability to engage partners and influence stakeholders
• Proficiency in utilising AI and efficiency tools to optimize productivity
• High level of attention to detail.
• Strategic thinking and planning skills.
• Ability to manage budgets.
• High level of written & verbal skills.
• Capability and capacity to simultaneously manage multiple tasks and projects.

The employee reports directly to the Global Head of Commercial

This is a hybrid role (4 days in office, 1 day WFH) available in Sydney (Darlinghurst office)

What we offer:

• Ambitious challenges in an exciting emerging embedded finance space with a well-funded growing business.
• Supportive team and full ownership of your role and its deliverables.
• Plenty of engagement initiatives including ‘Me Day’ - Get 1 day off a quarter on us, birthday lie-ins etc – plus plenty of birthday cake!
• Access to our Send PLUS+ discounts and perks program.
• Eligibility for our Employee Share Option Plan.
• Team building and fun social events!

Why Join Send?

We are a flat structured team, and everyone plays a critical part in making us successful. We share information and tasks proactively, because we know that there is always value in fresh perspective. We embrace building a team that embraces diversity, is adaptable, with a drive to build a business and break new grounds. However you identify and whatever background you bring with you - Come and join us!

Direct apply on Linkedin or contact Amy Roberts - amy.roberts@sendpayments.com