Lead Site Reliability Engineer - Platform
Hatch
Software Engineering
Australia
Posted on May 24, 2025
This is a Lead Site Reliability Engineer - Platform role with hipages Group based in Sydney, NSW, AU
More about the Lead Site Reliability Engineer - Platform role at hipages Group
Lead Site Reliability Engineer - Platform
Sydney
About Hipages
We're a proud Australian ASX-listed tech company, and our platform is the number one way for homeowners and tradies to connect for all things home improvement. Inspired and driven by our purpose of transforming the trade industry, building better lives for everyone, we are powered by a 350-strong team across Australia, New Zealand, the Philippines and Vietnam.
Certified as a Great Place to Work, and recognised by WORK180 as #1 Employer for Women, we offer meaningful, impactful work, collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment.
About The Role
As a Lead Engineer at hipages, you’ll help drive the development of our platform and cloud infrastructure. You’ll work closely with engineers, product managers, and stakeholders to design scalable solutions and solve complex technical challenges.
In this hands-on role, you’ll shape the future of our architecture, enhance DevOps practices, and contribute to a strong engineering culture. Join a high-performing team where your work makes a real impact.
Why join our Engineering team?
Hybrid working model - 50% work from home
In-house Talent Development team to prioritise personal and career growth
Competitive salary, benefits and perks, plus equity via our Employee Share Program
Cross-functional collaboration
Hands-on learning opportunities and workshops for continuous upskilling
How You Will Add Value
Building infrastructure and platform tools to support future growth
Developing APIs to enable integration with customers and third parties
Implementing compelling DevOps processes and tools to support the hipages product delivery
Participate in discussions of system architecture
Help coach and upskill team members
About You
Cloud & Infrastructure experience, preferably AWS
Experience working in an agile environment (Scrum or Kanban)
Experience with containerisation technologies, preferably Docker and Kubernetes
Experience with DevOps and Site Reliability Engineering (SRE) practices
Bonus if you have
Experience with microservice architectures
Knowledge of security best practices
Experience in programming languages/frameworks, e.g. Node.js, PHP
Take a Look Inside Our Home
Offering an inspirational ‘home away from home’, our commitment to being a Great Place to Work means you will feel comfortable being your authentic self and get to do your best work everyday. Our medium company size means you get the best technology and tools to work with AND get to directly contribute to our product, service and/or customers. Our investment into continuous career development for everyone and a coach-style of leadership means a huge 85% of our team report they consider their direct leader ‘a great leader’ !
Sounds good? Wait, there’s more! We also provide:
A close-knit, diverse, respectful, collaborative teams that love to solve problems and jump on new opportunities;
Agile, cross-functional teams who value teamwork - from Hackathon to team off-sites, to product roadshows, you get to experience it all;
Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries and parental leave), plus our Employee Share Ownership Program means we’re all owners of hipages;
Daily continental breakfast, fresh fruit and healthy snacks;
Inspiring home-away-from-home office and location - based in the heart of Sydney CBD, only a few steps from Town Hall and Gadigal Stations, with multiple indoor and outdoor collaboration and social areas;
High-touch personalised investment in your continuous career development;
Social connection focus: Friday socials, company events and regular and fun teaming activities -we work hard but play hard too!
We Prioritise Diversity
Innovation & Collaboration are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and/or a leader. We have been endorsed by Work180 for our commitment to advancing women’s careers and are proud of our diversity of cultures, age span and sexual orientation/identification.
Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other minority groups tend to only apply when they check every box. So if you don't tick every single box above, but you think you would be a great fit for the role and the hipages team, we encourage you to apply, we would LOVE to hear from you!
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the hipages Group team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
A Final Note: This is a role with hipages Group not with Hatch.
- hipages Group --
More about the Lead Site Reliability Engineer - Platform role at hipages Group
Lead Site Reliability Engineer - Platform
Sydney
About Hipages
We're a proud Australian ASX-listed tech company, and our platform is the number one way for homeowners and tradies to connect for all things home improvement. Inspired and driven by our purpose of transforming the trade industry, building better lives for everyone, we are powered by a 350-strong team across Australia, New Zealand, the Philippines and Vietnam.
Certified as a Great Place to Work, and recognised by WORK180 as #1 Employer for Women, we offer meaningful, impactful work, collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment.
About The Role
As a Lead Engineer at hipages, you’ll help drive the development of our platform and cloud infrastructure. You’ll work closely with engineers, product managers, and stakeholders to design scalable solutions and solve complex technical challenges.
In this hands-on role, you’ll shape the future of our architecture, enhance DevOps practices, and contribute to a strong engineering culture. Join a high-performing team where your work makes a real impact.
Why join our Engineering team?
Hybrid working model - 50% work from home
In-house Talent Development team to prioritise personal and career growth
Competitive salary, benefits and perks, plus equity via our Employee Share Program
Cross-functional collaboration
Hands-on learning opportunities and workshops for continuous upskilling
How You Will Add Value
Building infrastructure and platform tools to support future growth
Developing APIs to enable integration with customers and third parties
Implementing compelling DevOps processes and tools to support the hipages product delivery
Participate in discussions of system architecture
Help coach and upskill team members
About You
Cloud & Infrastructure experience, preferably AWS
Experience working in an agile environment (Scrum or Kanban)
Experience with containerisation technologies, preferably Docker and Kubernetes
Experience with DevOps and Site Reliability Engineering (SRE) practices
Bonus if you have
Experience with microservice architectures
Knowledge of security best practices
Experience in programming languages/frameworks, e.g. Node.js, PHP
Take a Look Inside Our Home
Offering an inspirational ‘home away from home’, our commitment to being a Great Place to Work means you will feel comfortable being your authentic self and get to do your best work everyday. Our medium company size means you get the best technology and tools to work with AND get to directly contribute to our product, service and/or customers. Our investment into continuous career development for everyone and a coach-style of leadership means a huge 85% of our team report they consider their direct leader ‘a great leader’ !
Sounds good? Wait, there’s more! We also provide:
A close-knit, diverse, respectful, collaborative teams that love to solve problems and jump on new opportunities;
Agile, cross-functional teams who value teamwork - from Hackathon to team off-sites, to product roadshows, you get to experience it all;
Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries and parental leave), plus our Employee Share Ownership Program means we’re all owners of hipages;
Daily continental breakfast, fresh fruit and healthy snacks;
Inspiring home-away-from-home office and location - based in the heart of Sydney CBD, only a few steps from Town Hall and Gadigal Stations, with multiple indoor and outdoor collaboration and social areas;
High-touch personalised investment in your continuous career development;
Social connection focus: Friday socials, company events and regular and fun teaming activities -we work hard but play hard too!
We Prioritise Diversity
Innovation & Collaboration are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and/or a leader. We have been endorsed by Work180 for our commitment to advancing women’s careers and are proud of our diversity of cultures, age span and sexual orientation/identification.
Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other minority groups tend to only apply when they check every box. So if you don't tick every single box above, but you think you would be a great fit for the role and the hipages team, we encourage you to apply, we would LOVE to hear from you!
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the hipages Group team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
- 🏗️ Building infrastructure and platform tools
- 🔌 Developing APIs
- 🚀 Implementing DevOps processes
- ☁️ Cloud & Infrastructure experience
- 🔧 DevOps and Site Reliability Engineering (SRE) practices
- 🐳 Containerisation technologies
- ⚙️ Microservice architectures
- 🔒 Security best practices
- 💻 Programming languages/frameworks
A Final Note: This is a role with hipages Group not with Hatch.