Regulatory Support Specialist
Hatch
This job is no longer accepting applications
See open jobs at Hatch.See open jobs similar to "Regulatory Support Specialist" FinTech Australia.Customer Service, Legal
New South Wales, Australia · Sydney, NSW, Australia
Posted on Jun 5, 2025
This is a Regulatory Support Specialist role with Uber based in Sydney, NSW, AU
More About The Regulatory Support Specialist Role At Uber
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About The Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it’s an organisation that touches every part of Uber!
About The Role
Regulatory Support is a critical function within Community Operations at Uber, and is essential to the ongoing compliance and safety operations of our business. Regulatory Support Specialists help Uber to meet our local regulatory compliance requirements. Regulatory Support leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators.
Your Impact in Role
Triage and draft notifiables for regulators: Identify and draft notifiables in a timelymanner from the triage queue.
Assist in projects: Work on lookbacks and other ad-hoc projects identified by the team
The Experience You'll Bring
You will have some experience in a high-volume, fast-paced customer-facing role
A flair for writing - you know the right turn of phrase in all situations and a confidence in speaking - you will be the voice of Uber
Passion for helping others and creating support experiences that surprise and delight
Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers
Skilled at handling multiple tasks at once and you have the drive to see them to completion
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Uber team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
A Final Note: This is a role with Uber not with Hatch.
- Uber --
More About The Regulatory Support Specialist Role At Uber
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About The Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it’s an organisation that touches every part of Uber!
About The Role
Regulatory Support is a critical function within Community Operations at Uber, and is essential to the ongoing compliance and safety operations of our business. Regulatory Support Specialists help Uber to meet our local regulatory compliance requirements. Regulatory Support leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators.
Your Impact in Role
Triage and draft notifiables for regulators: Identify and draft notifiables in a timelymanner from the triage queue.
Assist in projects: Work on lookbacks and other ad-hoc projects identified by the team
The Experience You'll Bring
You will have some experience in a high-volume, fast-paced customer-facing role
A flair for writing - you know the right turn of phrase in all situations and a confidence in speaking - you will be the voice of Uber
Passion for helping others and creating support experiences that surprise and delight
Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers
Skilled at handling multiple tasks at once and you have the drive to see them to completion
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Uber team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
- 📋 Triage and draft notifiables for regulators
- 🛠️ Assist in projects
- 🤝 Customer service experience
- ✍️ Writing skills
- 🧩 Problem-solving skills
- 📊 Project management
- 🔄 Multi-tasking
- ❤️ Empathy
A Final Note: This is a role with Uber not with Hatch.
This job is no longer accepting applications
See open jobs at Hatch.See open jobs similar to "Regulatory Support Specialist" FinTech Australia.