Account Coordinator
Hatch
Administration
Macquarie Park NSW 2113, Australia · Davao City, Davao del Sur, Philippines · Australia
Posted on Jul 2, 2025
This is a Account Coordinator role with Domain based in Sydney, NSW, AU
More About The Account Coordinator Role At Domain
Commercial property campaign management for Tier 1 providers.
Admin tasks and supporting clients with account related queries.
Brookvale office, hybrid working 2-3 days from home.
About The Role
Put simply, CampaignTrack is our end-to-end marketing platform allowing Real Estate agents to to create, manage and track multi-channel property campaigns - helping to streamline the ordering and management of their print, digital and social media advertising.
As an Account Coordinator you will assist the team with all admin associated with managing campaign setup and execution, re-brands, and helpdesking basic queries from our long-standing partnerships with Australia’s Tier 1 Commercial Real Estate providers, who look to us as an extension of their own teams.
For the right person, this 12 month commitment is an opportunity for a foot in the door at Domain and into Australia’s prop-tech industry, with potential to continue building your career with us in any number of other teams and functions that you will have exposure to.
For this small but mighty team with an Account Director leading the way, if you love being in the detail, process-minded and are great at multi-tasking… we want to hear from you!
In a Typical Day You Can Expect To
Help to maintain trust-based client relationships with exceptional account service and campaign support.
Assist with the rollout of new accounts and rebrands, including supplier setup, product and template configuration, and account readiness.
Manage daily client communications via email, helpdesk, and phone, delivering prompt, professional, and solution-oriented support.
Help to prepare customised quotes for bespoke campaigns and coordinate with external suppliers to ensure accurate pricing and up-to-date product knowledge.
Review and reconcile supplier invoices, ensuring accuracy and compliance with campaign scope and financial protocols.
Manage print media bookings, including review, approval, and release processes.
Perform daily bank reconciliations to ensure accurate fund allocation across campaigns.
Our Ideal Person
ESSENTIALS :
Ability to work from our Brookvale office.
Proficiency with basic admin tasks.
High attention to detail and processes.
Ability to juggle and track multiple tasks at different stages of completion.
Ability to take initiative on problem-solving.
Curious about data, insights and all things Real Estate.
Nice To Haves
Prior experience with digital campaign management.
An Agency background within Media or Advertising.
Some knowledge of real estate marketing.
Who We Are
Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology solutions. Headquartered in Sydney, we are a group of over 1200 passionate and innovative tech professionals united in our purpose to inspire confidence in life’s property decisions, providing a one-stop-shop of solutions found only on Domain.
As we change the way people engage with property, we need diverse thinkers to help us.
Equity, Diversity & Inclusion
Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Domain team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
A Final Note: This is a role with Domain not with Hatch.
- Domain --
More About The Account Coordinator Role At Domain
Commercial property campaign management for Tier 1 providers.
Admin tasks and supporting clients with account related queries.
Brookvale office, hybrid working 2-3 days from home.
About The Role
Put simply, CampaignTrack is our end-to-end marketing platform allowing Real Estate agents to to create, manage and track multi-channel property campaigns - helping to streamline the ordering and management of their print, digital and social media advertising.
As an Account Coordinator you will assist the team with all admin associated with managing campaign setup and execution, re-brands, and helpdesking basic queries from our long-standing partnerships with Australia’s Tier 1 Commercial Real Estate providers, who look to us as an extension of their own teams.
For the right person, this 12 month commitment is an opportunity for a foot in the door at Domain and into Australia’s prop-tech industry, with potential to continue building your career with us in any number of other teams and functions that you will have exposure to.
For this small but mighty team with an Account Director leading the way, if you love being in the detail, process-minded and are great at multi-tasking… we want to hear from you!
In a Typical Day You Can Expect To
Help to maintain trust-based client relationships with exceptional account service and campaign support.
Assist with the rollout of new accounts and rebrands, including supplier setup, product and template configuration, and account readiness.
Manage daily client communications via email, helpdesk, and phone, delivering prompt, professional, and solution-oriented support.
Help to prepare customised quotes for bespoke campaigns and coordinate with external suppliers to ensure accurate pricing and up-to-date product knowledge.
Review and reconcile supplier invoices, ensuring accuracy and compliance with campaign scope and financial protocols.
Manage print media bookings, including review, approval, and release processes.
Perform daily bank reconciliations to ensure accurate fund allocation across campaigns.
Our Ideal Person
ESSENTIALS :
Ability to work from our Brookvale office.
Proficiency with basic admin tasks.
High attention to detail and processes.
Ability to juggle and track multiple tasks at different stages of completion.
Ability to take initiative on problem-solving.
Curious about data, insights and all things Real Estate.
Nice To Haves
Prior experience with digital campaign management.
An Agency background within Media or Advertising.
Some knowledge of real estate marketing.
Who We Are
Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology solutions. Headquartered in Sydney, we are a group of over 1200 passionate and innovative tech professionals united in our purpose to inspire confidence in life’s property decisions, providing a one-stop-shop of solutions found only on Domain.
As we change the way people engage with property, we need diverse thinkers to help us.
Equity, Diversity & Inclusion
Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Domain team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
- 🤝 Managing client relationships
- 🛠️ Assisting with account setups
- 📞 Daily client communications
- 🔍 Attention to detail
- 📊 Multi-tasking
- 🧩 Problem-solving
- 💻 Digital campaign management
- 📺 Media or Advertising background
- 🏡 Real estate marketing knowledge
A Final Note: This is a role with Domain not with Hatch.