This is a Credit Controller role with Suntory based in Sydney, NSW, AU

== Suntory ==

Role Seniority - mid level

More About The Credit Controller Role At Suntory

Who are we?

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The Opportunity

This is a 6-7 month Fixed-Term-Contract. As a Credit Controller, you will be responsible for managing debtor accounts, ensuring timely collections, and contributing to the overall financial health of the company. Your role will focus on building strong customer relationships, maintaining efficient credit processes, and ensuring that all accounts are managed effectively and within company parameters.

Key Responsibilities:

• Customer Satisfaction: Foster strong relationships with customers by ensuring all interactions are handled professionally and promptly.
• Credit Control: Approve new credit accounts, manage existing ones, and ensure timely collections through phone calls, statements, and escalation processes.
• Reconciliations: Accurately reconcile accounts to ensure that all balances are clear and promptly settled.
• Admin & Process Efficiency: Maintain thorough administrative practices to meet deadlines, keep work areas organised, and streamline processes to improve efficiencies.
• Team Collaboration: Work closely with the Credit Team to achieve collection targets and support each other’s efforts.
• Business Transformation: Assist the wider team as the business transitions to bring on an alcohol portfolio, get involved in projects around system and process improvement.
  
  

What’s in your toolkit?

To Help You Thrive In This Role From Day One, We Are Seeking Candidates Who Possess The Following Qualifications And Skills:

• 3+ years of experience in a credit controller or accounts receivable position.
• Proven ability to thrive in a fast-paced environment, with exceptional multitasking skills.
• Proficiency in SAP software.
• Strong reconciliation skills with a solid understanding of basic risk assessment.
• A proactive, self-motivated individual who embraces challenges and takes initiative.
• Goal-oriented with a growth mindset and a drive to advance your career.
• Excellent time management skills, with the ability to meet deadlines and effectively prioritise tasks.
• Outstanding interpersonal and communication skills.
• A collaborative team player, eager to support colleagues and contribute to team success.
• Adaptability with a keen ability to quickly learn and adjust to new tasks.
• Experience in FMCG or the Alcohol Industry is highly preferred.
  
  

Unleash Your Spirit:

As Suntorians we believe in Dreaming Big and Growing for Good. We take pride in our sustainability, diversity, equity, and inclusion initiatives, striving to grow responsibly and inclusively. Come be part of the Suntory family and Unleash Your Spirit.

In addition to being part of a passionate team, we offer a competitive remuneration package and an industry leading parental leave policy. This position is a critical part of our Finance team so has plenty of scope for professional development with the opportunity to learn from, and work with, top leaders across the Oceania, regional and global business.

We want our interview process to be as inclusive as possible. If you require any adjustments as part of the process, do not hesitate to let us know.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Suntory team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🤝 Fostering customer satisfaction
• 💳 Managing credit control
• 🔍 Conducting reconciliations
  
  

Key Strengths

• 📊 Credit control experience
• 🖥️ SAP proficiency
• 🗣️ Strong communication skills
• 🍹 FMCG or alcohol industry experience
• 🔄 Adaptability
• ⏰ Time management
  
  

Why Suntory is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Suntory not with Hatch.