This is a Account Representative, Sales & Product Services role with Qantas based in Mascot, NSW, AU

== Qantas ==

Role Seniority - Mid level

More about the Account Representative, Sales & Product Services role at Qantas

Challenge yourself to join our dynamic Qantas Sales team, a high growth division

Take an opportunity to grow and diversify your career

Permanent opportunity based at our Mascot Campus.

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right. We won’t settle for anything less than the best outcome. We’re a high performing team, and we each have the opportunity to add value and make an impact on the business.

As an Account Representative, Sales & Product Services, you will be responsible for identifying, maintaining and growing strategic customer revenue. You will champion the Qantas product offering and drive engagement with Qantas business accounts, executing sales strategies via the telesales channel. You will work closely with internal Qantas stakeholders and analyse customer data trends to identify opportunities for revenue growth.

You’ll have:

Experience within airline or travel industry desirable

Customer relationship management in complex sales in a telesales environment

Ability to read and interpret booking information in Amadues desirable

Highly developed communication, organisational and influencing skills at senior levels, both internally and externally

CRM reporting systems and database management, including Salesforce use desirable

Demonstrable experience in customer account management

Ability to read and interpret customer data, via Power BI or Excel

Build and maintain strong, long-lasting client relationships

Excellent listening, negotiating and presenting skills

Strong verbal and written communicating skills

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on Sunday 10th August 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 💼 Identifying and growing customer revenue
• 📞 Driving engagement with business accounts
• 📊 Analyzing customer data trends

Key Strengths

• 🤝 Customer relationship management
• 🗣️ Communication skills
• 📈 Data analysis
• ✈️ Experience in airline or travel industry
• 🖥️ CRM reporting systems
• 📅 Booking information interpretation

Why Qantas is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Qantas not with Hatch.