This is a Sales Operations Manager role with Ecommerce Equation Group based in Sydney, NSW, AU

== Ecommerce Equation Group ==

Role Seniority - mid level

More about the Sales Operations Manager role at Ecommerce Equation Group

Sales Operations Manager

Ready to be the operational driver behind a high-performing sales team? Ecommerce Equation is searching for a dynamic Sales Operations Manager who thrives on turning chaos into clarity and loves building systems that scale. If you're passionate about sales operations, obsessed with data-driven results, and excited by the challenge of optimising performance, we want you on our team!

What you'll do

• Become the Sales Operations Hero: You'll be the backbone that keeps our sales engine humming, ensuring SDRs and Closers have everything they need to smash their targets. From CRM hygiene to real-time support, you'll be the go-to problem solver.
• Build Systems That Scale: You'll take ownership of our sales processes, identifying bottlenecks and implementing automations that eliminate friction and boost close rates.
• Own the Data Story: You'll transform raw numbers into actionable insights, building dashboards that reveal performance trends, flag risks, and guide our strategic decisions. Your reporting will be the compass that steers our sales strategy.
• Champion Operational Excellence: You'll ensure our CRM stays clean, our pipelines flow smoothly, and our team operates like a well-oiled machine. No missed opportunities on your watch.
• Elevate Team Performance: You'll design and deliver training that gets new SDRs up to speed fast, while continuously refining playbooks and SOPs that drive consistent results across the board.
  
  

What you'll bring

• Operations Expertise: You've got 5+ years in sales coordination, operations, or sales leadership support roles, with a proven track record of championing high-performing sales teams.
• Systems Thinking: You're a natural process architect who sees the big picture and loves building scalable, repeatable frameworks. You think in workflows, not just tasks.
• Tech Mastery: You're fluent in HubSpot, Google Workspace, Slack, and you're not intimidated by automation tools.
• Data Detective Skills: You can slice and dice numbers in Excel/Google Sheets, spot trends others miss, and translate insights into action plans that move the needle.
• Communications Excellence: You're a clear, concise communicator who can train, support, and collaborate effectively across all levels of the organisation.
• Proactive Problem Solving: You don't wait for issues to become crises. You identify potential roadblocks and clear them before they impact the team.
  
  

Why Ecommerce Equation?

• We’re not just another player in the ecommerce space; we’re the rocket ship behind some of Australia’s (and now the US’s) most ambitious founder-led brands.
• Founded by ex-agency founder and ecommerce weapon Jay Wright, we’ve helped hundreds of brands go from plateauing to skyrocketing, and we’re just getting started.
• We’re a tight-knit team that values data, creative thinking and winning together
• We’re a high-growth team building something big (and fun). If you’re looking for meaningful work, a clear path for growth, and a crew that’s going places, folks, this is it.
  
  

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Ecommerce Equation Group team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🦸‍♂️ Becoming the Sales Operations Hero
• ⚙️ Building Systems That Scale
• 📊 Owning the Data Story
  
  

Key Strengths

• 💼 Operations Expertise
• 🧩 Systems Thinking
• 💻 Tech Mastery
• 🔍 Data Detective Skills
• 🗣️ Communications Excellence
• 🛠️ Proactive Problem Solving
  
  

Why Ecommerce Equation Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Ecommerce Equation Group not with Hatch.