Graduate Account Coordinator
Hatch
Australia · Sydney, NSW, Australia · Wales, UK
Posted on Dec 17, 2025
This is a Graduate Account Coordinator role with Safewill based in Surry Hills, NSW, AU
== Safewill ==
Role Seniority - junior
More About The Graduate Account Coordinator Role At Safewill
Build the Next Chapter of Giving in Australia
Safewill is Australia’s leading online Wills and Estate Planning platform, helping hundreds of thousands of Aussies and Kiwis take care of their legacy while driving millions in future gifts to charities.
We’re hiring a growth-minded Account Coordinator to join our Sydney team. This is a rare opportunity to fast-track your career inside one of Australia’s most ambitious startups. You’ll work directly with senior leaders, manage real partner relationships, and see your ideas go live fast, all while learning how marketing, partnerships, and tech fit together.
If you’re curious, driven, and love seeing your work translate into real outcomes, you’ll thrive here.
What You’ll Own
Partner Success
You may be coming straight out of uni or have up to one year of relevant experience. What matters most is your attitude: structured, eager to learn, and energised by fast-paced, meaningful work.
You’ll Bring
We’re rewriting how Australians deal with death by making estate planning simple, accessible and modern through great technology. At Safewill, you’ll grow faster because you’re closer to the action. You’ll see how strategy becomes execution, how data shapes decisions, and how a small team builds something that genuinely changes lives.
We Live By Our SAFE Values
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Safewill team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
A Final Note: This is a role with Safewill not with Hatch.
== Safewill ==
Role Seniority - junior
More About The Graduate Account Coordinator Role At Safewill
Build the Next Chapter of Giving in Australia
Safewill is Australia’s leading online Wills and Estate Planning platform, helping hundreds of thousands of Aussies and Kiwis take care of their legacy while driving millions in future gifts to charities.
We’re hiring a growth-minded Account Coordinator to join our Sydney team. This is a rare opportunity to fast-track your career inside one of Australia’s most ambitious startups. You’ll work directly with senior leaders, manage real partner relationships, and see your ideas go live fast, all while learning how marketing, partnerships, and tech fit together.
If you’re curious, driven, and love seeing your work translate into real outcomes, you’ll thrive here.
What You’ll Own
Partner Success
- Support a portfolio of charity partners across onboarding, campaign planning, and renewals
- Coordinate end-to-end marketing campaigns and partner initiatives that drive engagement and revenue growth.
- Communicate with clarity and confidence to keep partners informed, engaged, and aligned
- Use HubSpot, Google Sheets, and dashboards to manage workflows, track results, and report impact
- Spot trends in campaign data to guide next steps and improve partner outcomes
- Collaborate with Marketing and Product teams to optimise campaigns and partner experiences
- Build foundational account management and marketing skills in a fast-moving, supportive environment
- Learn automation tools and AI workflows to streamline delivery and scale results
- Develop a commercial mindset - balancing partner success with Safewill’s growth goals
You may be coming straight out of uni or have up to one year of relevant experience. What matters most is your attitude: structured, eager to learn, and energised by fast-paced, meaningful work.
You’ll Bring
- A degree in marketing, communications, business, or a related field
- Some exposure to projects or roles involving coordination, campaigns, or stakeholder interaction
- Interest in marketing fundamentals (email, CRM, content, events)
- Confidence using tools like Google Sheets; bonus if you’ve tried HubSpot or similar
- Clear written and verbal communication
- An eye for good copy and design
- Curiosity about startups, automation and AI tools
- Stay organised and motivated under pressure
- Are coachable and open to feedback
- Learn quickly and enjoy solving problems
- Have a bias for action and ownership
- Love seeing your work directly impact real-world results
We’re rewriting how Australians deal with death by making estate planning simple, accessible and modern through great technology. At Safewill, you’ll grow faster because you’re closer to the action. You’ll see how strategy becomes execution, how data shapes decisions, and how a small team builds something that genuinely changes lives.
We Live By Our SAFE Values
- Speed: We move quickly with purpose
- All-in: We win as a team
- Find the Impact: We focus on what matters
- Elevate: We raise the bar, every day
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Safewill team will be there to support your growth.
🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢
Key Responsibilities
- 🤝 Supporting charity partners
- 🚀 Coordinating marketing campaigns
- 📈 Analyzing campaign performance
- 🗣️ Communication skills
- 📅 Project coordination
- 📊 Analytical skills
- 📈 Marketing fundamentals
- 🤖 Tech-savviness
- 🎨 Design sensibility
A Final Note: This is a role with Safewill not with Hatch.