More about the Commercial Business Analyst role

Since 2011, our business has redefined the future of retail in Australia and New Zealand. As a leading fashion e-commerce destination in the region, our platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.

Our Commercial team is driven by data, trends, and a passion for our customers—curating a top fashion platform in the region. The Category Buying and Planning teams work closely to drive sales, maximise profit, and deliver on-trend ranges that excite customers.

We are currently looking for a Commercial Business Analyst to join our team. You will help shape strategy, support budget planning, and drive sales growth in line with our commercial vision.

Within this role, your purpose is to support the acceleration of our Commercial strategy by leveraging strong commercial acumen and data-led insights. You will drive enhanced BI and data access within Commercial, develop business cases and performance tracking for investments and roadmap features, and create actionable reporting to track key KPIs. Working closely with the Commercial Planning team, you will help identify growth opportunities and lead data initiatives. Your success will be measured by your ability to turn data into commercial results, influence stakeholders, and drive scalable growth for our business.

What You’ll Do

• Support the Commercial team with initiatives requiring advanced analytical skills
• Support the acceleration of the Commercial strategy using commercial acumen and data-led insights
• Drive enhanced BI and data access within Commercial
• Support the development of business cases and performance tracking for investments and new roadmap features
• Create and embed reporting and forecasting to track the performance of key KPIs, for example marketplace and enabling services, customer-centric KPIs
• Identify opportunities for increased profit and revenue through data analytics and articulate actionable findings
• Support the Commercial team with commercial and operational modeling to drive positive negotiation outcomes
• Own Commercial development initiatives related to data visualization and data management
• Liaise with stakeholders across Operations and Finance to share best practices and collaborate for success
• Maintain relationships with internal data and analytics teams to ensure shared learning and cross-functional initiatives

Essential Skills, Knowledge and Experience

• Proven experience extracting complex datasets using SQL
• Proven ability to manipulate and simplify complex data
• Experience managing data visualizations using tools such as Looker, Tableau, or Power BI
• Strong Excel skills, including INDEX/MATCH, VLOOKUP, SUMIF, conditional formatting, and charting
• Strong analytical skills with financial and commercial acumen
• Ability to translate data & insights into practical strategic decisions and action plans
• Organised, structured, and process-driven approach
• Excellent communication skills to support stakeholders unfamiliar with data
• Ability to present ideas clearly using data visualization or presentations
• High level of end-to-end ownership for executing and influencing stakeholder outcomes
• Curiosity and problem-solving skills to inform data-driven actions
• Experience in an e-commerce or retail environment

Life at Our Business

From our ways of working to our growth mindset and sustainable approach, everyone adds unique value while having fun along the way. People are our greatest asset, and our employee experience is designed to empower you to do your best work.

What you can expect:

• Flexible and hybrid working model
• Learning days, hackathons, and development programs
• Parental leave and family-friendly initiatives
• Paid birthday leave and a gift to celebrate
• Staff discounts and access to sample sales
• Wellbeing programs and discounted gym memberships
• Employee Assistance Program for you and your family
• Paid volunteer days supporting social and environmental initiatives
• Referral rewards for successfully referring candidates

Additional Information

We are committed to providing reasonable adjustments to all individuals participating in the application and interview process, and while performing job functions. If you require any accommodations or adjustments, please contact our Talent Acquisition team directly.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🤝 Supporting the Commercial team
• 🚀 Driving enhanced BI
• 📊 Creating actionable reporting

Key Strengths

• 📊 SQL
• 📈 Data visualization tools
• 📉 Excel skills
• 🔍 Analytical skills
• 💬 Communication skills
• 🧩 Curiosity and problem-solving

Why This Role Is Partnering With Hatch

Hatch exists to level the playing field for people as they discover a career that’s right for them — giving you the opportunity to show more than just your résumé.

A final note: This role is with the hiring company directly, not with Hatch.