Your new company

At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless.

With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business leader; with over 12,000 people across 32 countries, you’ll be making a difference in the world of work.

Your new role

Joining Hays, means you’ll be part of a forward-thinking business that’s going places.

Our global network and ways of working mean you’ll be part of something bigger, whilst taking pride in the work you do within a collaborative team.

Our Hays Sydney CBD office is looking for a Payroll Officer to join our team and plays a key role ensure the accurate and timely processing of wages for temporary employees and provide exceptional customer service support to the business in Australia and New Zealand.

This is a full time 12-month role covering parental leave commencing mid-January 2026.

Key Responsibilities include:

• Maintain and update payroll systems including Haysnet, D-Bit, and Great Plains
• Validate timesheets and interpret awards where required
• Review payroll checking and duplicate reports, resolving any errors promptly
• Follow up on problem timesheets and ensure timely processing
• Process manual payments, adjustments, and back pays
• Calculate, recover, and reconcile overpayments
• Respond to payroll queries professionally and escalate when necessary
• Support Recruitment Consultants and managers with payroll-related issues
• Update employee details and maintain data accuracy
• Adhere to company privacy policies and compliance standards

What you'll need to succeed

• No prior payroll experience required – we welcome candidates with high-volume administration or customer service backgrounds
• Knowledge of modern awards and payroll legislation across Australia and New Zealand is an advantage
• Exceptional attention to detail and accuracy
• Strong customer service skills, with the ability to build rapport and communicate confidently both in person and over the phone
• Adaptability and a proactive approach to learning new systems and processes
• Resilience when handling challenging situations
• Experience with reporting systems (highly regarded)
• Proficiency in MS Office, including intermediate Excel skills

What you'll get in return

This is an incredible opportunity to shape your career in part of a growing business and achieve your ambitions.

• Market leading tools and technology to enable you to make an extraordinary impact
• Flexible working arrangements to allow you to work how and where suits you best
• Generous leave entitlements to take advantage of parental leave, volunteering days, lifestyle and flex leave
• Celebrate success: Your success is our success, and we reward strong performance as a cornerstone of life at Hays
• Thrive in a workplace where diversity is celebrated, and everyone feels welcome
• Wellbeing rewards: Benefit from health, leisure and lifestyle partnership discounts
• Employee Resource Groups and Working Groups for you to connect and collaborate with like-minded colleagues
• Global career opportunities - make your mark locally or explore international opportunities with Hays

What you need to do now

If you’re looking for a role that challenges and helps you to make an impact, let’s create tomorrow together. There’s no telling where a career at Hays might take you.

Contact Sandy Luhr, Senior Talent Acquisition Partner by submitting your application via the Apply Now button.

At Hays, we value equity, diversity and inclusion and are committed to creating a work environment where all people regardless of background feel a sense of belonging. By joining Hays you’ll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Why Hays Recruitment is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Hays Recruitment not with Hatch.