This is a Junior Digital Content Coordinator – Qantas Business Rewards role with Qantas based in Mascot, NSW, AU

== Qantas ==

Role Seniority - junior

More about the Junior Digital Content Coordinator – Qantas Business Rewards role at Qantas

Qantas Business Rewards is seeking a motivated and detail-oriented Junior Digital Content Executive to support the ongoing optimisation and maintenance of our digital experience.

This role is ideal for someone early in their career with a strong interest in web design and content

management. You will help ensure our website delivers a polished, clear, and user-friendly experience for business customers, supporting member acquisition, engagement, and retention.

Working within structured task lists and priorities, you will refine and enhance existing pages while learning digital best practices within a well-established brand environment.

Key Responsibilities

• Review and update Qantas Business Rewards web pages to ensure they are clear, visually polished, and well-structured
• Improve layout, formatting, spacing, hierarchy, and imagery to enhance usability and brand consistency
• Create, edit, and organise digital content within the CMS
• Optimise existing pages to improve clarity, consistency, and overall user experience
• Execute website updates from prioritised backlogs or requests (e.g., Jira or similar tools)
• Interpret high-level briefs and translate them into practical page updates
• Ensure content aligns with Qantas brand guidelines and tone of voice
  
  

Required Skills & Attributes

• Strong visual judgment and attention to detail
• Genuine interest in digital design and user experience
• Ability to work proactively and autonomously on improving customer-facing content
• Basic understanding of layout, spacing, typography, content hierarchy, and effective imagery
• Comfortable working with digital tools and learning new systems
• Ability to manage tasks independently and work through structured workflows
• Clear written communication skills and content editing ability
• Organised, reliable, and proactive
  
  

Desirable (Nice to Have)

• Exposure to CMS platforms (e.g., AEM, Contentful, WordPress, Drupal or similar)
• Basic understanding of how websites are built (HTML/CSS awareness is a bonus)
• Familiarity with Jira or similar project management tools
• Interest in loyalty programs, customer engagement, or digital marketing
  
  

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Qantas team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🖥️ Reviewing and updating web pages
• 🎨 Improving layout and usability
• 📄 Creating and organizing content
  
  

Key Strengths

• 👁️ Strong visual judgment
• 💻 Interest in digital design
• 🚀 Proactive work ethic
• 🛠️ Exposure to CMS platforms
• 🌐 Basic HTML/CSS understanding
• 📊 Familiarity with project management tools
  
  

Why Qantas is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Qantas not with Hatch.