This is a Operations Coordinator role with Fishburners based in Sydney, NSW, AU

== Fishburners ==

Role Seniority - junior, mid level

More About The Operations Coordinator Role At Fishburners

Role Title: Operations Coordinator

Reports To: Head of Operations

Location: Sydney, Central.

Part Time

3 days per week

6 month contract

Opportunity for extension

The Operations Coordinator works cross-functionally to ensure Fishburners’ physical spaces, digital systems, and operational processes run smoothly and reliably. This role is critical in maintaining a high-quality member experience while enabling the execution of organisational initiatives and scalable operations.

Role Purpose

This Role Enables Operational Efficiency Across The Organisation By

• Supporting smooth day-to-day operations
• Enabling cross-team delivery of initiatives
• Supporting member governance and operational finance processes
• Space Management & Infrastructure
• Maintain a safe, welcoming, and high-functioning workspace aligned to the Fishburners brand
• Oversee day-to-day operations of Fishburners’ premises
• Coordinate and manage contractors (e.g. facilities, cleaning, gardening, vendors)
• Work closely with external facility operations teams to ensure operational efficiency
• Support any new site setups, space changes, and launches
• Governance, Risk & Strategic Operations
• Work cross-functionally to ensure operational readiness for company-wide initiatives
• Support planning, delivery, and reporting for operational and strategic projects
• Maintain team Asana boards and KPI tracking to ensure data accuracy for BAU and projects
• Facilitate team scrums, rounds, and coordination rituals to unblock workflows
• Member Support
• Support the Customer Service Manager and Ecosystem Team with onboarding and offboarding requests
• Coordinate access cards, desk allocations, and workspace setup
• Invoicing, Accounts & Expense Reporting
• Chase, track, log responses of aged receivables
• Monitor facility and team social expenses and flag variances to the Head of Operations
• Manage contractor invoicing and billing, escalating discrepancies to Finance and Head of Operations
• Update relevant budget documents and communicate changes with stakeholders
• Digital Systems & Infrastructure
• Support automation, digital workflows, and system integrations to reduce friction
• Log, track, and resolve operational issues through agreed systems (e.g. jira ticketing, Asana, hubspot etc)
  
  

What We’re Looking For

• Experience in operations, facilities, or office coordination
• Strong organisational, coordination and communication skills
• Comfortable working across tools like Asana, ticketing systems, and shared platforms
• A proactive problem-solver who enjoys keeping things running smoothly
• Someone who thrives in a fast-moving, purpose-driven environment
  
  

Why Fishburners?

• Work at the heart of Australia’s startup ecosystem
• Make a real impact on founder and community experience
• Supportive, collaborative team culture
• Opportunity to grow with a mission-led organisation
  
  

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Fishburners team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🔧 Overseeing operations
• 👥 Managing member processes
• 📈 Coordinating initiatives
  
  

Key Strengths

• 🏢 Operations experience
• 🗂️ Organisational skills
• 🧩 Problem-solving
• 💻 Familiarity with digital tools
• 🤝 Team collaboration
• ⚡ Adaptability
  
  

Why Fishburners is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Fishburners not with Hatch.