Role Title: Operations Coordinator

Reports To: Head of Operations

Location: Sydney, Central.

Work arrangement: Part Time 3 days per week, 6-month contract, opportunity for extension

The Operations Coordinator works cross-functionally to ensure Fishburners’ physical spaces, digital systems, and operational processes run smoothly and reliably. This role is critical in maintaining a high-quality member experience while enabling the execution of organisational initiatives and scalable operations.

Role Purpose This Role Enables Operational Efficiency Across The Organisation By

• Supporting smooth day-to-day operations
• Enabling cross-team delivery of initiatives
• Supporting member governance and operational finance processes
• Space Management & Infrastructure
• Maintain a safe, welcoming, and high-functioning workspace aligned to the Fishburners brand
• Oversee day-to-day operations of Fishburners’ premises
• Coordinate and manage contractors (e.g. facilities, cleaning, gardening, vendors)
• Work closely with external facility operations teams to ensure operational efficiency
• Support any new site setups, space changes, and launches
• Governance, Risk & Strategic Operations
• Work cross-functionally to ensure operational readiness for company-wide initiatives
• Support planning, delivery, and reporting for operational and strategic projects
• Maintain team Asana boards and KPI tracking to ensure data accuracy for BAU and projects
• Facilitate team scrums, rounds, and coordination rituals to unblock workflows
• Member Support
• Support the Customer Service Manager and Ecosystem Team with onboarding and offboarding requests
• Coordinate access cards, desk allocations, and workspace setup
• Invoicing, Accounts & Expense Reporting
• Chase, track, log responses of aged receivables
• Monitor facility and team social expenses and flag variances to the Head of Operations
• Manage contractor invoicing and billing, escalating discrepancies to Finance and Head of Operations
• Update relevant budget documents and communicate changes with stakeholders
• Digital Systems & Infrastructure
• Support automation, digital workflows, and system integrations to reduce friction
• Log, track, and resolve operational issues through agreed systems (e.g. jira ticketing, Asana, hubspot etc)

What We’re Looking For

• Experience in operations, facilities, or office coordination
• Strong organisational, coordination and communication skills
• Comfortable working across tools like Asana, ticketing systems, and shared platforms
• A proactive problem-solver who enjoys keeping things running smoothly
• Someone who thrives in a fast-moving, purpose-driven environment

Why Fishburners?

• Work at the heart of Australia’s startup ecosystem
• Make a real impact on founder and community experience
• Supportive, collaborative team culture
• Opportunity to grow with a mission-led organisation

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🔧 Overseeing operations
• 👥 Managing member processes
• 📈 Coordinating initiatives

Key Strengths

• 🏢 Operations experience
• 🗂️ Organisational skills
• 🧩 Problem-solving
• 💻 Familiarity with digital tools
• 🤝 Team collaboration
• ⚡ Adaptability

Why Fishburners is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Fishburners not with Hatch.