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Team Assistant/Receptionist

Hatch

Hatch

Administration
Collingwood VIC 3066, Australia
Posted on Mar 14, 2026
This is a Team Assistant/Receptionist role with McDonald's based in Collingwood, VIC, AU

== McDonald's ==

Role Seniority - junior, mid level

Job Description

More about the Team Assistant/Receptionist role at McDonald's

McDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as “Macca's”, we have been a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner time and time again, working with us means taking pride and having fun along the way; while growing and developing your career in a dynamic and supportive environment.

Could you be our next Team Assistant/Receptionist?

As a Team Assistant/Office Support for our Collingwood office, you'll be at the heart of the VIC market energy, supporting various departmental teams to ensure our office operations run as smoothly as our drive-thru lanes! This role is perfect for someone who is highly organized, proactive, and eager to support our dynamic team. Please note, this a role based in the office 5 days per week.

Office Administration

What can you expect on a day-to-day basis:

  • Be the maestro of the office, managing records, supplies, and dispatch with finesse
  • Support the processes of onboarding and offboarding new and exiting team members
  • Oracle & Concur accounts payable as well as budget management
  • Don the hat of Chief Warden and oversee Health and Safety (WHS) protocols as guided by our Safety Team, ensuring our workplace complies with the highest standards
  • Looking after maintenance duties, ensuring a seamless and efficient office environment for all team members
  • Being the face of our office when guests walk in
  • Support various departments, such as state Marketing and the Development Group, with invoicing, reconciliation, and document management

Recognition & Events

  • Bring joy to the office by organising staff outings, corporate service awards, and other exciting events
  • Liaise with fellow Team Assistants to ensure seamless collaboration and a shared magical energy throughout the system

Your Keys To Success

  • 1-2 years in a similar role, showcasing your prowess as an Office Administrator
  • Confident in diary management and travel bookings
  • Your tech-savvy nature lets you navigate through meeting connection challenges
  • A positive, proactive, and curious mindset
  • You embrace change, seek improvements, and are always ready to learn
  • Your written and verbal skills are top-notch, and you build relationships faster than we serve our famous fries!

Relish in the Macca’s difference when you join the Golden Arches:

  • Competitive Remuneration Package. We offer a total reward package of base salary and target incentive plan (bonus).
  • 5 Weeks of Annual Leave. Switch off and recharge or explore your passions outside of work with an additional week of annual leave each calendar year.
  • Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.
  • Ongoing Professional Development. We are committed to developing our people by investing in leadership programs and a world class learning and development offering that propel you to achieve your career goals.
  • Macca’s Staff Discount & Retail Discounts. Enjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts.
  • Access To Our 24/7 Wellbeing Partner (Sonder) For You & Your Immediate Family. Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals.
  • A Fun & Vibrant Culture. Immerse yourself in local and Macca’s only events and experiences from day one of working with us.

At Macca’s, our doors are open to everyone, and we live by our Golden Rule: treating everyone with dignity, fairness and respect, always. We’re committed to building a safe, inclusive and welcoming workplace where everyone feels valued and empowered - it’s our people who make us Macca’s.

As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, identities and experiences. If you have a disability, illness or injury and need adjustments during the recruitment process, we’re here to help, just reach out to start the conversation.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the McDonald's team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

  • 🏢 Managing office operations
  • 🎊 Organising events
  • 🔄 Supporting onboarding processes

Key Strengths

  • 📋 Office Administration
  • 📅 Diary Management
  • 🗣️ Communication Skills
  • 💻 Tech Savvy
  • 🎉 Event Planning
  • 🦺 Health and Safety Knowledge

Why McDonald's is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with McDonald's not with Hatch.
See more open positions at Hatch
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