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Social Account Manager

Hatch

Hatch

Sales & Business Development
Sydney, NSW, Australia
Posted on Mar 17, 2026
This is a Social Account Manager role with Metropolis Agency based in Sydney, NSW, AU

== Metropolis Agency ==

Role Seniority - mid level

More about the Social Account Manager role at Metropolis Agency

Are you a social media marketer looking for a new challenge? Come and join our dynamic, integrated agency in Sydney CBD.

Metropolis are a marketing consultancy for the property industry who treat our client’s business like they're our own. As Social Account Manager, you will lead client engagements and oversee the delivery of social media strategy across a portfolio of property clients. This is an exciting opportunity to join our growing organic socials team, alongside an experienced Account Director and Account Coordinator.

Key Responsibilities:

  • Act as the day-to-day contact for your portfolio of clients to deliver exceptional customer service.
  • Partner with your clients and develop a deep understanding of their business to deliver proactive and market leading outcomes.
  • Lead the development of social and content strategy, overseeing the execution from our Social Account Coordinator.
  • Collaborate cross-functionally with internal teams including the wider Brand team, Studio and Performance to deliver across integrated accounts.
  • Identify organic growth opportunities and contribute to continuous improvement across the organic socials team.

Our Ideal Person:

  • Has experience owning client relationships and leading outcomes with minimal supervision
  • Has leadership experience overseeing the day-to-day execution of junior team members
  • Has working knowledge of performance marketing and how it integrates with broader social strategy
  • Must have experience in social media (ideally in an agency environment)!

What makes working at Metropolis so great?

  • ☀️ Summer Fridays: clock off at 2pm during Dec–Feb to enjoy some sunshine
  • ☕ Free Coffees: barista-made coffee from a local cafe, on us!
  • 🌱 Career Development: opportunities to grow your skills, explore new paths, and shape your future
  • 🏆 Employee Recognition Program: celebrating our people with tangible rewards
  • 🏡 Property Industry: Be part of a social, people-focused space and build valuable knowledge and long-lasting relationships

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Metropolis Agency team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

  • 📞 Acting as the day-to-day contact
  • 🤝 Partnering with clients
  • 📝 Leading social and content strategy development

Key Strengths

  • 🤝 Client relationship management
  • 👥 Leadership
  • 📱 Social media expertise
  • 📈 Performance marketing knowledge

Why Metropolis Agency is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Metropolis Agency not with Hatch.
See more open positions at Hatch
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