Client Service Associate @ Triangulate Knowledge

Hatch

Hatch

Customer Service

Sydney, NSW, Australia

Posted on Apr 17, 2026

This is a Client Service Associate role with Triangulate Knowledge based in Sydney, NSW, AU

== Triangulate Knowledge ==

Role Seniority - mid level

Triangulate Knowledge is a Sydney based expert network firm founded in 2020 by Charlie Ross making it Australia's first expert network. Having spent years in the expert network industry, he was inspired by a vision that firms need fresh insights and expertise in ways beyond that typically available through the usual channels.

The TK team has decades of experience and a passion for the expert network industry, working on global projects, sourcing insights and experience for both private and public market institutional investors, consulting firms, law firms and corporate clients. To date the team have worked across almost 30 different countries and navigated many more time zones to source experts. We thoroughly vet each expert to the client's specific request each time, checking for a genuine match on knowledge, this ensures a much better outcome for client and expert.

More about the Client Service Associate role at Triangulate Knowledge Responsibilities Will Include

  • Identify and establish relationships with industry professionals across multiple industries
  • Provide a key support function for client projects and their research
  • Source and facilitate impactful meetings to aid client decision making
  • Assist in research projects and campaigns
  • Constant monitoring of industry developments

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Triangulate Knowledge team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

  • 🤝 Identifying and establishing relationships
  • 🔍 Providing support for client projects
  • 📅 Sourcing impactful meetings
  • 🐣 Assist in research projects and campaigns
  • 🐣 Constant monitoring of industry developments

Key Strengths Why Triangulate Knowledge is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Triangulate Knowledge not with Hatch.