IT Services Consulting Expert

Hatch

Hatch

IT

Sydney, NSW, Australia

Posted on Apr 17, 2026
This is a IT Services Consulting Expert role with Mercor based in Sydney, NSW, Australia

== Mercor ==

Role Seniority - mid level, senior

More about the IT Services Consulting Expert role at Mercor

Role Overview

Mercor is partnering with leading AI labs to engage experienced IT services and consulting professionals to improve AI systems' understanding of enterprise technology, digital transformation, and technical advisory workflows. Contributors will apply their expertise in areas such as systems integration, cloud architecture, cybersecurity, data engineering, and IT strategy to evaluate and enhance AI performance on technology consulting tasks. This is a project-based opportunity with potential for ongoing engagement depending on performance and project needs.

Key Responsibilities

  • Review and evaluate AI-generated outputs related to solution architecture, technology recommendations, implementation planning, and technical documentation
  • Create realistic scenarios based on IT consulting workflows — discovery workshops, requirements gathering, vendor evaluation, migration planning, and post-implementation review
  • Annotate, label, and validate data across IT services use cases (e.g., cloud migration assessments, security posture reviews, infrastructure design, DevOps pipelines)
  • Provide structured feedback on AI accuracy in areas such as enterprise architecture frameworks (TOGAF, Zachman), cloud platforms (AWS, Azure, GCP), security standards (NIST, ISO 27001, SOC 2), and ITSM practices
  • Collaborate asynchronously with research teams to refine evaluation frameworks for technology-domain AI

Ideal Qualifications

  • 3+ years of professional experience at an IT services firm, systems integrator, or technology consultancy (e.g., Accenture, Deloitte Digital, Infosys, Cognizant, Wipro, or equivalent)
  • Background in one or more areas such as:
    • IT strategy and digital transformation advisory
    • Cloud architecture and migration (AWS, Azure, GCP)
    • Cybersecurity consulting and risk assessment
    • Data engineering, analytics, or AI/ML implementation
    • Enterprise application consulting (SAP, Salesforce, ServiceNow, Workday)
  • Relevant certifications a plus (AWS SA, Azure Solutions Architect, CISSP, PMP, TOGAF)
  • Strong analytical thinking and ability to translate technical consulting workflows into structured evaluation tasks
  • Clear written communication and attention to detail
Compensation Note

This project is expected to begin on an effective hourly rate, but will transition to a model where experts are compensated based on throughput of quality work rather than a flat accruing hourly rate.

Contract and Payment Terms

  • You will be engaged as an independent contractor.
  • This is a fully remote role that can be completed on your own schedule.
  • Projects can be extended, shortened, or concluded early depending on needs and performance.
  • Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
  • Payments are weekly on Stripe or Wise based on services rendered.
  • Please note: We are unable to support H1-B or STEM OPT candidates at this time.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Mercor team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

  • 🔍 Reviewing AI-generated outputs
  • 🛠️ Creating realistic IT scenarios
  • 💬 Providing structured feedback

Key Strengths

  • 🔗 Systems integration
  • ☁️ Cloud architecture
  • 🔒 Cybersecurity
  • 📊 Data engineering
  • 🧭 IT strategy
  • 🧠 Analytical thinking

Why Mercor is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Mercor not with Hatch.