Accounts Receivable Officer (Junior) / Accounting Intern - NDIS & Allied Health

Hatch

Hatch

Accounting & Finance

Australia · Sydney, NSW, Australia · Macquarie Park NSW 2113, Australia · Davao City, Davao del Sur, Philippines

Posted on Apr 17, 2026
This is a Accounts Receivable Officer (Junior) / Accounting Intern – NDIS & Allied Health role with CARED based in Sydney, NSW, AU

== CARED ==

Role Seniority - junior, intern

More about the Accounts Receivable Officer (Junior) / Accounting Intern – NDIS & Allied Health role at CARED

We are seeking a Junior Accounts Receivable Officer or Accounting Intern with experience, strong exposure or interest with NDIS accounts within an allied health environment. This role is ideal for someone early in their accounting or finance career who is eager to build hands‑on experience in NDIS billing, claims, and reconciliations while working in a supportive healthcare setting.

You’ll be learning about the different payment pathways in the NDIS and communicate with the NDIA, plan managers and support coordinators about payment status and obstacles. You’ll be involved in defining reporting metrics and identifying opportunities for automating, as well as working with the product team to get automations implemented.

You will play a key role in ensuring accurate and timely invoicing, claims, and payment reconciliation in line with NDIS guidelines. You’ll be working with our Operations and Finance team and support our Financial Controller in making sure that everything runs smoothly in the Accounts Receivable space.

Key Responsibilities

  • Submit and track NDIS claims and invoices (NDIS Provider Portal)
  • Support accurate billing for allied health services
  • Reconcile payments, remittances, and participant statements
  • Track outstanding accounts receivable and assist with follow‑ups and adjustments of invoices, including application of credit notes
  • Maintain accurate financial records in accounting and practice management systems
  • Liaise with practitioners, support coordinators, participants and their families/carers, and external stakeholders regarding billing queries
  • Ensure compliance with NDIS Price Guide, service agreements, and funding rules
  • Support for compliance on consent and budgets in NDIS service agreements
  • Identify inefficiencies and help improve AR and billing processes as we grow
  • Assist with month‑end reporting and ad‑hoc finance tasks as required
  • Pitch in on ad‑hoc finance and operations tasks (startup life!)

About You (aka Our Kind Of Human)

You are detail‑oriented, eager to learn, a great communicator, and comfortable working in a compliance‑focused environment. You value autonomy but love being part of something bigger. If you like variety, ownership, and learning on the job, you’ll feel at home here.

You’ll Be a Great Fit If You

  • Have experience or strong exposure to NDIS accounts receivable
  • Understand how allied health services are billed under the NDIS
  • Are organised, detail‑focused, and comfortable juggling priorities
  • Learn quickly and aren’t afraid to ask questions
  • Communicate clearly with both finance and non‑finance team members
  • Enjoy working in a fast‑moving, evolving environment

Bonus Points For:

  • Experience in an NDIS provider or allied health practice
  • Understanding service agreements and NDIS claiming timeframes
  • Familiarity with Xero or practice management software (we use Cliniko)
  • Currently studying accounting, finance, business, or a related field

The bottom line

At CARED, we don’t believe flexibility should come at the cost of integrity - or vice versa. We’re a small, ambitious team that moves quickly, experiments often, and genuinely cares about doing things the right way - for participants, clinicians, and each other.

We Believe You Can:

  • Do work that matters
  • Be supported, trusted, and valued
  • And still have a life outside your calendar

Why you’ll love working with us

  • Supportive team with hands‑on mentoring and training
  • Opportunity to build specialised skills in NDIS and healthcare finance
  • Exposure to allied health operations and real‑world billing workflows
  • Career development pathways for high performers
  • Purpose‑driven work that makes a meaningful difference

If you’re ready to work in a way that feels aligned, modern, and genuinely impactful - we’d love to meet you.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the CARED team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

  • 📄 Submitting and tracking NDIS claims
  • 💵 Supporting accurate billing
  • 📊 Reconciling payments

Key Strengths

  • 💰 NDIS billing experience
  • 🔍 Attention to detail
  • 🗣️ Communication skills
  • 💻 Financial software proficiency
  • 🛠️ Problem-solving skills
  • 🤝 Team collaboration

Why CARED is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with CARED not with Hatch.