Client Operations & Strategy (Lawyer)

Hatch

Hatch

Legal, Operations

Melbourne, VIC, Australia

Posted on May 5, 2026
This is a Client Operations & Strategy (Lawyer) role with Matilda Migration based in Melbourne, VIC, AU

== Matilda Migration ==

Role Seniority - mid level

More about the Client Operations & Strategy (Lawyer) role at Matilda Migration

About Matilda Migration

Co-founded by ex-Eucalyptus and ex-BGC operators, Matilda is completely reimagining the visa application process in Australia by building a first-of-its-kind digital migration platform. We've recently secured Seed-stage funding and are growing fast - this is your chance to get in early and help redefine an outdated industry.

Overview

  • We’re hiring another lawyer to join our lean, high-performance team - and if you're a lawyer looking to broaden your horizons beyond a traditional legal career, this role could be for you.
  • You'll play a critical role in delivering outstanding legal services to our clients, whilst simultaneously helping to shape the digital product we're building to scale our impact.
  • We're looking for an admitted lawyer with a start-up mindset - someone who thrives when working autonomously, enjoys streamlining processes with tech, and is driven by impact.
  • This role is perfect for a lawyer who wants to move into startups, as it's an opportunity to utilise your legal experience whilst building a much broader operational skillset and business acumen.

If we’re successful together, this will be career rocket fuel.

The Role (What You’ll Be Doing)

  • Own the Client Journey: You’ll manage the client relationship and coordinate the visa application process end-to-end using the Matilda platform - from eligibility screening right up to lodgement.
  • Deliver Excellent Outcomes: Work with senior lawyers and migration experts to prepare and review visa applications with a high attention to detail, and a focus on the client experience.
  • Streamline and Systematise: Identify workflow bottlenecks and help implement tools and processes that improve speed, quality, and consistency.
  • Wear Multiple Hats: Collaborate across functions - in an early-stage startup, you’ll have exposure beyond pure legal work, including Operations, Growth and Product.

About You (Who You Are)

Must-Have

  • A law degree and 1–3 years of experience working as a lawyer.
  • Demonstrated track record of outperforming peers in academic, professional, or extracurricular settings.
  • High ownership and agency - you work autonomously, identify problems before they become blockers, and take pride in doing things well.
  • A client-obsessed mindset - you consistently put client outcomes first, and use this to guide decisions and problem solving.
  • Exceptional written and verbal communication skills.
  • Strong organisational ability and attention to detail under pressure.

Nice-to-Have

  • Experience in a startup, or in the migration or legal tech sector.
  • Experience using tools like Hubspot, Notion, Slack.
  • Interest in or knowledge of the Australian visa system (training will be provided).

Logistics

  • Location: Melbourne
  • Work arrangement: Hybrid
  • Job Type: Full-time
  • Compensation: Competitive salary + equity

Ready to help transform the migration industry?

Apply now. We can’t wait to meet you!O

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Matilda Migration team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

  • 🚀 Owning the client journey
  • ✅ Delivering excellent outcomes
  • ⚙️ Streamlining and systematising

Key Strengths

Why Matilda Migration is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Matilda Migration not with Hatch.