Metropolis is a marketing consultancy for the property industry who treat our clients’ business like they’re our own. Come and join our dynamic, integrated agency in Sydney CBD.

We are looking for a People & Culture Manager to work alongside our agency leaders and report directly to the Managing Director. This is an exciting opportunity for an experienced HR professional to genuinely shape culture, people practices and the employee experience across the agency.

What a typical week looks like in the role of P&C Manager: This standalone role balances strategic HR advisory with hands-on operational support.

You’ll partner closely with leaders across the business on team development, performance, engagement, and people-related challenges. You’ll oversee the full employee lifecycle including onboarding, probation reviews, 90-day plans, training coordination, rewards & recognition, and offboarding. You’ll also manage the day-to-day people operations of the agency, including recruitment, contracts, policies, HR documentation and employer-sponsored visa processes.

You’ll also build initiatives that strengthen culture and retention across the agency, including employee engagement surveys, wellbeing initiatives, internal communications, and employer branding support.

What The P&C Role Looks Like At Metropolis We know job titles vary between companies, so here’s what this role looks like for us - and what we are looking for.

You Should Feel Confident

• Partnering with agency leaders to advise on employee engagement, development, performance, and wellbeing.
• Owning the end-to-end recruitment and employee lifecycle across the agency.
• Building scalable people processes, policies, and frameworks that improve accountability, consistency, and employee experience.
• Leading people initiatives such as engagement surveys, rewards & recognition programs, and wellbeing initiatives.
• Identifying people risks early and proactively addressing issues.
• Managing a standalone HR function with confidence, ownership, and strong prioritisation skills.
• Building genuine and trusted relationships across all levels of the business.
• Navigating complex employee relations matters in line with National Employment Standards, FW legislation and company values, maintaining a supportive and neutral view.
• Managing compliant and up-to-date HR processes and documentation, including contracts, org charts, salary reviews and employer-sponsored visas.

You Will Thrive In This Role If You

• Enjoy both strategic and operational facets of HR
• Enjoy fast-paced environments with changing priorities
• Act in a calm and emotionally intelligent manner, communicating confidently and efficiently
• Take a proactive, practical and solutions-focused approach to decision making
• Can balance employee needs with business priorities
• Are highly organised, have excellent attention to detail and follow-through
• Understand how strong people practices support agency performance, retention and long-term growth

This role suits someone who enjoys being deeply embedded in the business, building strong relationships, and acting as a trusted advisor across all levels of the agency. If this sounds like you, we'd love to hear from you!

What makes working at Metropolis so great?

• ☀️ Summer Fridays: clock off at 2pm during Dec–Feb to enjoy some sunshine
• ☕ Free Coffees: daily barista-made coffee from a local cafe, on us!
• 🌱 Career Development: opportunities to grow your skills, explore new paths, and shape your future
• 🏆 Employee Recognition Program: celebrating our people with tangible rewards
• 🏡 Property Industry: Be part of a social, people-focused space and build valuable knowledge and long-lasting relationships

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

• 🤝 Partnering with leaders
• 🔄 Overseeing employee lifecycle
• 🌱 Building culture initiatives

Key Strengths

• 🤝 Strategic HR advisory
• 🔄 End-to-end recruitment
• 🌟 People initiatives
• 🧠 Emotional intelligence
• 📅 Organisational skills
• 💡 Proactive problem-solving

Why Metropolis Agency is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Metropolis Agency not with Hatch.