Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

Job purpose

This is a role to lead and line manage our team of highly skilled software developers as well as being a key member of the regional technology management team. Our software development team is responsible for the production of payment applications and estate management systems.This role requires someone who will :

• Motivate and engage our software development team onshore and offshore.
• Ensure the team are supported and following best industry standards to create high quality solutions for our customers.
• Continuously innovate to find ways of improving our delivery
• Work across departments and as part of the wider management team to enable successful delivery.
• Act with customers needs at the heart of what you do and handle customers and internal escalations.

This is a hands off coding role but any previous experience of software development and in general the software development lifecycle would be advantageous.

Management Support:

Manager - You will report into a lead who will be your line manager and help support your wider career through individual development plans, 1 to 1s and pastoral care.

Key Responsibilities

The development manager is responsible for supporting the development and wider team in successful deliveries for our customers specifically:

• Line Management – Performance management, career development, HR duties and pastoral care of a team of 10 onshore and nearshore developers.
• Leadership – Motivate your team and act as a wider ambassador for company values and strategy.
• Hiring – As required by business needs to lead hiring of additions to team and build our reputation as an employer of choice within the market and at universities and colleges.
• Capability Management – Long term planning of talent succession, cross training and knowledge sharing to remove single points of failure and ensure resilience
• Demand vs Capacity – Work with delivery and sales team to ensure we have necessary the capacity and skillset within teams and correct allocation to meet business demand.
• Offshore – Oversight of offshore software developers to ensure they are equipped for success, integrated with onshore teams and following required standards
• Continuous Improvements – Bring your own ideas to fruition to improve our delivery as well as enabling wider initiatives too.
• Technical authority – Guide your team’s technical implementation as well as facilitate wider review and ensure robust software development practices that are followed
• Security – Ensure team acts with security in all aspects of what we do, ensure robust processes are followed and teams are adequately trained.
• Audit / Compliance – Lead customer, industry and internal audits with regards to software development. Ensure the team are compliant
• Escalations. – Work with customers, the wider team and senior stakeholders on the effective resolution of escalations

Candidate Profile

• Line management experience of a software development team
• Previous experience or knowledge of the software development lifecycle.
• Experience within payments, fintech or enterprise software sectors
• Servant leadership style and proven record of leading teams successfully in complex environments
• Self motivated with high energy levels and enjoy working with a changing and dynamic organisation.
• Willingness to work predominantly from Dalgety Bay office and travel as required to support team and customers
• Able to collaborate well with customers and internal stakeholders
• Excellent communication skills (both written and oral)

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.We want to adapt our processes and create a safe work environment that welcomes everyone.To learn more about what it's like working inside Ingenico, follow us on LinkedIn