Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

We are seeking an experienced Product Manager to serve as a Subject Matter Expert (SME) in device management, joining our product team as a trusted partner to help solve customer challenges in the B2B space. This role is critical for identifying market problems, validating customer needs, and ensuring these insights are translated into delivery. You will also support customers and our Sales Engineering team in solutioning for concrete use cases, leveraging deep product knowledge and strong analytical rigor.

Key Responsibilities

Customer Problem Discovery
• Engage directly with customers to uncover pain points and unmet needs.
• Apply structured analysis to complex situations, ensuring clarity and actionable insights.

Solutioning & Product Support
•Collaborate with Sales Engineers to design solutions for customer-specific use cases.
•Provide deep product expertise during pre-sales and post-sales engagements.

Market & Use Case Analysis
• Analyze trends and competitive offerings impacting device management.
• Abstract findings into clear problem statements and strategic recommendations.

Cross-Functional Collaboration
• Work closely with Product Management and Delivery teams to prioritize and implement solutions.
• Act as a bridge between customer requirements and technical execution.

Thought Leadership
• Represent the company as a subject matter expert in customer meetings, industry events, and internal workshops.

Key Competencies

• Strong culture of ownership and excellence.
• Analytical mindset with ability to abstract complex problems into clear, strategic concepts while maintaining attention to detail across business and technical aspects.
• Adaptable and effective in fast-paced, global environments.
• Collaborative and open-minded, with strong interpersonal skills.

Skills

• Fluent in English with excellent written and verbal communication skills.
• Strong technical background, capable of discussing high-level architectures and API-based products.
• Solid knowledge of cloud computing and related technologies.

Qualifications

•5+ years in Product Management or Solution Consulting in B2B technology.
• Strong background in device management, payment ecosystems, or acquirer solutions is a plus.
Education
• Bachelor’s degree in Computer Science or Engineering.
• Business degree is a plus.

Our Benefits:

• 25 days of paid annual leave
• Additional health insurance
• Annual performance bonus
• Re:benefit monthly budget for flexible perks
• Birthday benefit: 1 extra day off in your birthday month + 102.25 EUR added to your Re:benefit
• Volunteer Time Off
• Referral Bonus Program
• Parental Benefit: Extra support if you become a parent while at Ingenico
• Work-from-home opportunities after probation
• LinkedIn Learning platform access
• Corporate discounts
• Cozy office close to a subway station
• Fresh fruits and nuts in the office

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
We want to adapt our processes and create a safe work environment that welcomes everyone.
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