Staff Software Engineer
Intuit
Staff Software Engineer
Location(s): Atlanta, GeorgiaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join the Intuit Mailchimp’s Fraud and Abuse prevention team as a Staff Software Engineer. As part of this you will focus on delivering best in class software solutions for Security, Abuse and Fraud services that reduce friction to our customers using flagship Intuit Mailchimp products at the same time protecting them from fraud.
Alongside a world-class global engineering and product management organization, you’ll work hands-on with stakeholders across the Intuit Mailchimp ecosystem to deliver delightful, innovative customer-back outcomes while anticipating adversaries and ensuring effective detection and defensive controls are in place to thwart attacks and other types of abuse.
As a key member in a vibrant security and engineering organization, you will help to build a holistic view of how to secure our platforms and products now and as we expand into the future.
Qualifications
- 10+ years’ experience developing web, software, or mobile applications.
- Strong experience with PHP, Go, any of the following Object-Oriented Languages (OOD): Java/J2EE, C#, VB.NET, Python, or sometimes C++.
- Experience with the entire Software Development Life Cycle (SDLC).
- 8+ years’ experience with web services (consuming or creating) with REST or SOAP.
- Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
- Strong understanding of the Software design/architecture process.
- Experience with various offerings from Google Cloud Platform or Amazon Web Services.
- Experience with cyber security, fraud, abuse patterns is a huge plus.
- BS/MS in computer science or equivalent work experience
Responsibilities
- Determine security, abuse and fraud prevention requirements by evaluating business and technical plans and strategies; research information on security and risk-prevention standards; and build solutions to prevent risk and customer friction
- Technical leader and domain expert responsible for a capability who begins to influence technology and product direction
- Act in a technical leadership capacity: Mentoring junior engineers, new team members, and applying technical expertise to challenging programming and design problems
- Partner with cross functional teams to help advance/define the best solution for customers, leading by example
- Uses data to influence product direction and tech decisions within their scope
- Can navigate with ambiguity with minimum or no guidance.
- Keep up to date on the latest technologies and industry trends and apply innovative solutions to solve customer problems.
- Uses incidents and production issues as a catalyst to better our products and processes
- Create and maintain effective technical documentation, diagrams, and presentations to communicate cybersecurity/fraud risks for development teams and business users
- Gathering functional requirements, developing technical specifications, and project & test planning
- Designing/developing web, software, mobile apps, prototypes, or proofs of concepts (POC’s)
- 40-60% hands-on coding experience.
- Resolve defects/bugs during QA testing, pre-production, production, and post-release patches
- Work cross-functionally with various teams: Legal, Security, Compliance, Customer support, product management, QA/QE, various product lines, or business units to drive forward results
- Contribute to the design and architecture of the projects
- Experience with Agile Development, SCRUM, or Extreme Programming methodologies
- Experience working with databases, SQL database queries/analysis, Big Query and other scripting/programming languages.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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