Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit’s Legal, Compliance and Policy Organization (LCPO) is seeking a Program Manager - Legal Operations to join our growing operations team in a newly created role.

We are looking for a candidate with broad legal operations experience, including technology implementation, project management, e-billing and outside counsel management, legal system administration, process development and improvement, and legal workflows/automation. The right candidate will be energized by leveraging generalist experience to shape a new role, comfortable being a thought partner across the organization, and has demonstrated experience leading projects end-to-end. Are you passionate about helping teams scope and implement new tools? Have you led projects from start to finish? Are you familiar with multiple aspects of a mature legal ops program? If so, we’re interested in meeting you!

We believe diversity and inclusion among our teammates produces better results and is critical to our success as a global company. We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool.

This role is hybrid with on-site expectations of 2-3 days per week in Mountain View, California.

Qualifications

B.A. or B.S. degree
5 years in-house experience in the areas of legal operations program management
5 years in-house experience managing common LegalTech tools (Contract Lifecycle Management, Matter Management, eBilling, Governance, Risk and Compliance, Entity Management, etc.)
5 years in-house experience project managing LegalTech implementations and improvements
Prior experience with Project Management tools such as Jira, Smartsheet, and Asana
Demonstrated understanding of Project Management processes, strategies, and methods
Excellent time management and organizational skills, and expertise in establishing frameworks for others
Ability to communicate effectively with technical and non-technical audiences
Demonstrated experience working independently and as part of a team

Responsibilities

End-to-end implementation and management of LCPO systems, including CLM, ELM, GRC and workflow automation solutions
Support or lead cross-functional discussions with LCPO leads and strategic partners from separate business units to document business needs and dependencies
Leverage understanding of common metrics associated to efficient department operation to drive relevant and accurate data collection
Partner with LCPO operations peers to design effective change and knowledge management programs
Partner with LCPO operations peers and FP&A to support our outside counsel program, including matter management, e-billing/invoicing, budgeting and accruals, and dispute resolution

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $126,000 - 170,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

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Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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