Staff Program Manager
Intuit
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See open jobs at Intuit.See open jobs similar to "Staff Program Manager" FinTech Australia.Staff Program Manager
Location(s): San Diego, California; Mountain View, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit is taking a thoughtful approach to the future of work for our employees. We are reimagining how our nearly 17,000 employees interface with our Global Business Services (GBS) team, to turn administrative tasks into employee delighters through delivering AI-driven and automated solutions. In this role you will directly contribute to this effort by managing our GenAI and automation programs and projects aimed at simplifying everyday tasks, so our employees can focus more of their time on helping our customers.
As a Staff Program Manager for GBS, you will be responsible for driving multi-year and cross-functional initiatives in support of GBS input goals and program maturity, from requirements to delivery. The ideal candidate will have a proven track record of successfully managing complex programs and projects, as well as a deep understanding of program management methodologies and best practices.
Qualifications
- Bachelor's degree in business administration, program management, or a related field or equivalent work experience
- 8+ years of experience in program management, with a focus on multi-year, cross-functional projects specifically in AI and automation technologies. Certification in Project Management and Lean Six Sigma preferred (e.g., PMP, Agile, 6S Black Belt).
- Proficient in using Smartsheet, Google Suite, and Confluence to manage projects and reporting
- Proven track record of successfully delivering complex projects on time and within budget
- Deep understanding of project management methodologies and best practices
- Excellent communication and interpersonal skills
- Experience with interacting and working with senior management and executives on a regular basis
- Deep understanding in AI and automation tools and software
- Ability to work independently and as part of a team
- Strong problem-solving skills and ability to think strategically
Responsibilities
- Lead and manage multi-year, cross-functional projects across multiple areas to deliver GenAI and automation-related solutions
- Develop and execute project plans, including defining scope, schedule, budget, and resources
- Drive requirements gathering and assist in design that will leverage AI and automation capabilities to create solutions for improving operational efficiency and driving business innovation
- Manage program stakeholders, including third-party input providers, internal team members, and senior management
- Track program progress and report on status to stakeholders
- Identify and mitigate program risks
- Ensure deliverables are completed on time and within budget
- Adhere to all project and program management methodologies and best practices
- Ensures that a new solution delivers on time with high quality and in accordance with the strategy and delivery of the overall program
- Establish metrics to monitor program health and improvements, and provide management with status reports and feedback
- Create risk analysis and management plans, cost-benefit analysis, and alternative approaches at the multi-program level
- Provide analytics and insights, through dashboard monitoring and tracking, which identify program opportunities, potential exposure, and improvements to the GenAI and automation-related programs
- Lead change, envision the future, and generate transformational strategies in support of the GenAI and automation-related programs
- Provide input on multi-year, multi-group, cross-program strategy and roadmaps, and guide teams to new ways to resolve problems
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $149,000-201,500, Southern California $137,500-186,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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This job is no longer accepting applications
See open jobs at Intuit.See open jobs similar to "Staff Program Manager" FinTech Australia.