Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit Mailchimp is the #1 growth platform for small to medium sized businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of multichannel marketing and CRM solutions powered by GenAI.

We are looking for a customer-obsessed, strategic, and analytical sales leader with experience and a passion for leading and inspiring outsourced sales teams. Reporting to Mailchimp’s Head of Sales, you will lead a team of sales leaders, vendor program managers and contractual sellers with a focus on new customer acquisition. You will be responsible for our vendor partners success, managing our contractual workers through FTE managers, & collaborating with cross functional leaders to drive revenue growth and customer success.

Qualifications

12+ years of experience in sales operations/management
Accomplished leader at least with 3-5 years experience managing outsourced sales operations
Experienced people manager who has built high-performing teams and demonstrated ability to implement execution strategies to effectively manage, coach, & balance both team/individual goals
Experience leading and scaling both inbound and outbound sales motions and working with SMB & Mid Market customer segments
Strong analytical, planning and problem-solving skills with in depth understanding of sales levers, metrics, performance standards and sales methodology
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
Strong track record in delivering industry-leading sales results
Demonstrable capabilities in building and scaling sales teams from early stages and leading transformation
Excellent communicator with the ability to inspire customers and internal teams
Proven success in partnering, inﬂuencing and collaborating internally and externally toward shared vision and goals
BA or BS degree minimum, or equivalent experience. MBA preferred

Responsibilities

Lead and manage the outsourced sales operations team to achieve and exceed sales targets
Foster a high-performance culture focused on accountability, continuous improvement, and customer satisfaction
Analyze and improve sales processes to enhance efﬁciency and effectiveness
In partnership with the sales leadership team, build and execute a customer acquisition strategy (across Inbound and Outbound) to bring in new businesses to Mailchimp as well as accelerate customer growth overall
Be thought partner for Marketing Leadership to innovate on customer experiences, lead generation, pricing experiments and acquisition strategies
Work with sales, onboarding, and strategy leaders to inﬂuence sales program design, sales incentive plans and deﬁne a sales strategy that connects across other global GTM functions to enable a seamless customer journey
Lead the tem with operational rigor and data driven approach to continually understand business performance and deliver quarterly and annual sales targets
Collaborate across Intuit to share and learn best practices to continue to drive growth and to implement process improvement
Work with the North American QuickBooks teams to ensure we develop a strategy around joint go to market and execute against it
Quickly test new ideas, using our Innovation practices, combining data and insight to learn and innovate rapidly
Lead the best customer listening engine to capture insights and feedback to inﬂuence product roadmaps and tools/infrastructure to improve the experience of customers and sellers
Help remove barriers, acting as an escalation point when needed to help solve,triage, or close prospective accounts

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $193,000 - $261,000, Bay Area California $228,500 - 309,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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