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Head of Scaled Sales, North America (Mailchimp)

Intuit

Intuit

This job is no longer accepting applications

See open jobs at Intuit.See open jobs similar to "Head of Scaled Sales, North America (Mailchimp)" FinTech Australia.
Sales & Business Development
Multiple locations
Posted 6+ months ago
Sales
2024-53518 - Copy or share job URL

Head of Scaled Sales, North America (Mailchimp)

Location(s): New York, New York; Mountain View, California; Atlanta, Georgia
Apply Now Apply Later Join Talent Community

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit Mailchimp is the #1 growth platform for small to medium sized businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of multichannel marketing and CRM solutions powered by GenAI.

We are looking for a customer-obsessed, strategic, and analytical sales leader with experience and a passion for leading and inspiring outsourced sales teams. Reporting to Mailchimp’s Head of Sales, you will lead a team of sales leaders, vendor program managers and contractual sellers with a focus on new customer acquisition. You will be responsible for our vendor partners success, managing our contractual workers through FTE managers, & collaborating with cross functional leaders to drive revenue growth and customer success.

Qualifications

  • 12+ years of experience in sales operations/management
  • Accomplished leader at least with 3-5 years experience managing outsourced sales operations
  • Experienced people manager who has built high-performing teams and demonstrated ability to implement execution strategies to effectively manage, coach, & balance both team/individual goals
  • Experience leading and scaling both inbound and outbound sales motions and working with SMB & Mid Market customer segments
  • Strong analytical, planning and problem-solving skills with in depth understanding of sales levers, metrics, performance standards and sales methodology
  • An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
  • Strong track record in delivering industry-leading sales results
  • Demonstrable capabilities in building and scaling sales teams from early stages and leading transformation
  • Excellent communicator with the ability to inspire customers and internal teams
  • Proven success in partnering, influencing and collaborating internally and externally toward shared vision and goals
  • BA or BS degree minimum, or equivalent experience. MBA preferred

Responsibilities

  • Lead and manage the outsourced sales operations team to achieve and exceed sales targets
  • Foster a high-performance culture focused on accountability, continuous improvement, and customer satisfaction
  • Analyze and improve sales processes to enhance efficiency and effectiveness
  • In partnership with the sales leadership team, build and execute a customer acquisition strategy (across Inbound and Outbound) to bring in new businesses to Mailchimp as well as accelerate customer growth overall
  • Be thought partner for Marketing Leadership to innovate on customer experiences, lead generation, pricing experiments and acquisition strategies
  • Work with sales, onboarding, and strategy leaders to influence sales program design, sales incentive plans and define a sales strategy that connects across other global GTM functions to enable a seamless customer journey
  • Lead the tem with operational rigor and data driven approach to continually understand business performance and deliver quarterly and annual sales targets
  • Collaborate across Intuit to share and learn best practices to continue to drive growth and to implement process improvement
  • Work with the North American QuickBooks teams to ensure we develop a strategy around joint go to market and execute against it
  • Quickly test new ideas, using our Innovation practices, combining data and insight to learn and innovate rapidly
  • Lead the best customer listening engine to capture insights and feedback to influence product roadmaps and tools/infrastructure to improve the experience of customers and sellers
  • Help remove barriers, acting as an escalation point when needed to help solve,triage, or close prospective accounts

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $193,000 - $261,000, Bay Area California $228,500 - 309,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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This job is no longer accepting applications

See open jobs at Intuit.See open jobs similar to "Head of Scaled Sales, North America (Mailchimp)" FinTech Australia.
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