Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join Intuit’s Cybersecurity and Fraud Leadership team for Small Business and Self-Employed Group (SBSEG). We power prosperity for small business and self-employed people around the world by providing the tools, resources, and community to tip the odds in their favor, with products like QuickBooks and Mailchimp. Safety and reputation distinguish our company from the competition and are at the core of our value proposition to our customers. Our mission is to power prosperity around the world, securely.

The Director SBSEG Product Abuse and Fraud Engineering will ensure proper fraud controls are built into every phase of the product design and development process supporting Small Business products. You will drive fraud control education, effectiveness and scalability with Security, Fraud, and Technology Teams by enabling a continuous improvement process and maturity framework which makes it easier for everyone to win together. As an application abuse specialist and senior most fraud expert, you will help Intuit build a holistic roadmap of how to secure its products globally for our small business and self-employed customers now and as we expand into the future.

You will lead teams of engineers that support the broad adoption of cybersecurity, fraud prevention and compliance solutions across SBSEG. You will be accountable for building and maintaining a world-class program across the segment within the broader framework of the Intuit Cybersecurity and Fraud Prevention program at Intuit. This role reports to the VP of Technology, SBSEG Cybersecurity & Fraud.

Qualifications

+10 years demonstrated experience leading a fraud team with deep technical expertise, including leading engineers directly.
Experience setting the vision for and driving the change to modern security and fraud prevention practices such as “shift left,” SSDLC pipelines, including open source, and DevSecOps.
Outstanding thought leadership, architectural and implementation skills – a thinker and a doer – able to look at information, product security & fraud comprehensively and strategically, and able to translate business strategy into technical vision and strategy
Ability to create a vision and relentlessly drive toward an ideal state in partnership with product management. Adept at articulating the technology vision.
Strong orientation toward making decisions that will benefit the organization as a whole, rather than optimizing resources or benefits solely his or her for own team
Strong quantitative and analytical abilities with deep understanding of how to develop relevant metrics that not only track activity but also quantify the impact of security & fraud initiatives on the financial performance of the business
Strong collaboration skills. Demonstrated ability to work with a wide variety of stakeholders and driving to alignment on technology direction.
Strong technical skills with the ability to review architectures and design. Provide inputs and be the key enabler of the right technical decisions for the product.
Passion for technology with hands on software development experience.
Very good understanding of software engineering practices and high velocity agile development.
Demonstrated experience leading a team with cross functional collaboration and global delivery.
Strong tendency towards high performance teams and organizations by enabling everyone to be successful
Experience with the Cybersecurity, Risk, and Fraud domains
Experience with technologies: Spark, Kafka, Java, PhP, React, SpringBoot and the
Spring ecosystem, Kubernetes, Docker, Jenkins, AWS, Microservices architecture, CI/CD pipelines
BS Computer Science preferred

Responsibilities

Develop a strategic roadmap to progress fraud features and education for internal and external customers. To be delivered with high velocity and low friction
Foster the change management needed to make everyone responsible and capable of making great product abuse and fraud decisions by becoming part of SBSEG product leadership and partnering with key members of the senior leadership team at Intuit
Lead a team that is a resource to all engineering and product teams in SBSEG to answer questions, educate and help where needed
Work well with the rest of Intuit’s Cybersecurity and Fraud Prevention community so that everyone can take full advantage of onboarding to Intuit’s anti-fraud capabilities
Develop and drive a framework which makes it easy for Product teams to select security solutions or request them as a design partner with Security Service teams
Partner with Intuit’s Governance, Risk and Compliance function to ensure regulatory compliance, timely audits and full adoption of expected controls
Leverage Intuit established patterns and tools for Threat Modeling and SSDLC capabilities to ensure products are implemented with the best security options
Shape Intuit’s cybersecurity and fraud prevention policies, framework, approach, metrics and methods with other members of the Cybersecurity and Fraud Prevention Leadership team
Foster a strong and inclusive engineering culture that develops the technical capabilities of the team. Provide ongoing expectations, feedback and coaching to engineers and others as they navigate their career path
Drive initiatives forward with minimal process while maintaining accountability and commitments. Walk in your team’s shoes and find ways to unlock their productivity and minimize distractions
Participate in product management and strategic leadership processes to further develop the future of Intuit’s platform and offerings
Participate in architectural processes for the various elements of Intuit’s platform and offerings

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Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Heather Intuit employee

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Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Jake Intuit employee

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Breaunna Intuit employee

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Chelsia Intuit employee

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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